Here is a little update with G-Cash. I have a couple of stories about G-Cash.
First story is about a Sunshine Grocery in Baguio.
There is a popular grocery here in Baguio been there since my childhood-it’s called “sunshine”. and in that grocery there is a streamer that says that you can pay via G-Cash at their cashier. This is all good I’ve been writing about having G-cash in every other store-pervasiveness of G-Cash.
The thing with G-Cash in Sunshine is the streamer has been up for many months now [maybe 2, 3 or more months]. But last time I was in Sunshine I asked the cashier “pwede ba akong magbayad using G-Cash?”. The cashier looked around looking for her supervisor and asked the nearby cashier.”Mabalin? Pwede ba ang G-Cash dito?” They were not familiar with the service, they don’t know how to transact G-Cash. Apparently the G-Cash payment at Sunshine hasn’t picked up.
That’s a grocery store here in Baguio.
My second story is about SM Dasmariñas in Cavite.
I live in the area in SM Dasmariñas and one time I was buying a shirt at SM and asked the cashier “pwede bang magbayad using G-Cash?”. And then after a little hesitation she said “opo, pwede po”
By the way G-Cash payments are available in all SM malls around the Philippines.
So I asked her “Marami bang nagbabayad using G-Cash?” the cashier said “Sir wala pa po, kung magbabayad kayo ngayon kayo po ang pinakauna.” I asked her “sigurado ka? matagal na yun ah?” she said “Opo, nirereport naman un tuwing nagmimeeting kami at wala pang gumagamit ng G-Cash dito.”
So that’s interesting. G-cash in SM has been available for more than a year. I’ve written about it so I’ll be able to verify how long G-cash has been in SM. But it’s been more than a year-maybe one and half year already.
And in SM Dasmariñas nobody has used it-nobody has paid G-cash in SM Dasmariñas. reason because it’s easier to pay with cash.
Third Story: Load, Autoload via G-Cash
There is a streamer in Globe Telecom office here-business center. The streamer calls it a rebate, a 10% rebate. The rebate is if you load for example if you load 500 pesos worth of cellphone load and if you load it using G-cash. You will receive 500 pesos worth of load but it will cost only 450 pesos of G-cash. Therefore you are able to save 50 pesos or 10% of G-cash if you use G-cash loading.
Interesting business. That’s something people could use, something that Globe people could use.
Those are my 3 G-Cash stories.
Some updates every so often.
Podcast Permalink: G-Cash stories
EdXcribe
25 august 2007
Technobiography
Popularity: 6% [?]
{ 28 comments… read them below or add one }
So you live in Pala-pala, Dasma? Hmm, I live in nearby Silang.
Anyways, G-cash usage in this part of the province is very rare. Most of the time, friends I know would ask,”Gumagana ba talaga yan?” everytime they hear me talk about G-cash and how I use it to reload my phone credits.
Well, congrats on being the first G-cash user to actually use it in SM Dasma.
Yup. in the area.
G-cash is rarely used even in manila or makati.
Not many people use it, and not many people advocate its use. Not much word-of-mouth marketing there ….
Edwin, it has always been a bit of a chicken and egg situation for mobile payment platforms in all parts of the world. From my experience, it is getting more widespread in the Philippines but is mostly being used to send money domestically from one part of the Philippines to another or to convert GCash to load and get back 10%. In fact, one most people learn that they actually do get 10% back from GCash2Load, I don’t know why most of the 16 million plus prepaid Globe and TM Philippines wouldn’t start using this offer right away.
It will also be easier to convert cash to GCash once banks make it easier to withdraw remotely from a bank account to your mobile wallet. Several rural banks started to offer this service in June this year and BPI will be offering it quite soon. I do agree though, you need to see certain economies of scale before m-transactions reach the “tipping point!” I do think we are beginning to see some momentum though.
Hi John!
It’s great news that BPI will start offering bank account to mobile wallet transactions!
It’s similar to what I wrote for BPI-ATMs – to – G-Cash transactions in a previous article:
http://technobiography.edongskey.com/m-commerce/bancnet-atm-to-g-cash/ (feb 2006)
About the 10% rebate — isn’t this a promo?
This (in essence) is what I was advocating when I wrote about the direction G-Cash should take. See part (c) of this article:
http://technobiography.edongskey.com/m-commerce/m-commerce-in-the-philippines-the-way-to-go/ (July 2006)
The difference is,
a “distributor” in my earlier article is rewarded with 14% *load*.
whereas the current scheme of G-Cash rewards the distributor with 10% “rebate” of G-Cash.
That’s a great business proposal. More people should start using that! Maybe it’s a matter of marketing the service.
Thanks for keeping in touch, John. Let’s continue these discussions!
Edwin
Actually, GCash2Load has picked up with a lot of people, precisely because of the rebate. It was even written about by the AP. http://www.msnbc.msn.com/id/21069796/
As for its availability in the banks, you can load your GCash wallet through any Bancnet ATM, along with BPI. You can also cash out through BPI.
Good link, bianca. Thanks!
I’m sure GCash2Load is picking up. Wonder where we could get more solid figures showing actual usage.
i use gcash mainly for paying for things i buy sa ebay, convenint sana kasi u can just text d payment. kaso hassle ung pupunta pa ng globe para mgpaload, and the guard always asks “ma’am may id po kayo” hay. wish there was a way i can load my gcash online, like maybe transfer funds from my atm to my gcash. now that would be just super. or maybe i’m just lazy.
Gcash might cause a great decrease in the number of customers for us autoload retailers. Examining the situation, individuals won’t come to autoload retailers anymore since they can reload themselves with the gcash to load service. In any case, in the area where I’m retailing. It does not seem to be popular right now, i fear for the time it would and the decrease in autoload sales would have a great impact on us autoload retailers.
hi sweetest_boo.
See my article about BancnetATM to G-Cash, also a comment by bianca
tykez, you’re right, it will change your business …
hi ka edong! you have a really informative site. i have a few questions though on g-cash..is it ok if i email you?
surely
. send to edongskey@gmail.com
at multiply, most online shops and customers alike prefer gcash over any modes of payment because it is very convenient. They dont have to queue in banks pa for deposit.
GCash is acutally a breakthrough, however id like globe to have accounts over the internet so we could log our gcash transactions (mobile banking). and i hate it when at times, gcash is offline
Exactly!
ka edong
We’ve seen GCASH pick up in recent years. So, I’m sure Globe will continue to innovate on the user experience, maybe even enabling viewing of GCASH history online.
On the note about Multiply, I’ve talked to some people who use GCASH, but who didn’t know that you can easily transfer your GCASH to your BPI account and vice versa. I find it very convenient, personally, so I don’t have to go to the bank. The Bancnet execution, I believe, is only for cash in. But the BPI one allows for GCASH to BPI account transfers using your phone.
wow, that’s cool! I better try that soon!
A BPI guy sent me a globe sim so I can try their mobile banking services.
Now if only i have an extra handset so i can use that sim
Thanks for keeping me posted with your G-Cash experiences, Bianca.
keep on sharing!
ka edong
Just noticed that the GCASH website is back! http://www.g-cash.com.ph. It’s been under construction for the longest time!
still wondering when prepaid load may be converted to gcash.
if gcash can be converted to load, surely the reverse is possible.
Right. We have similar thoughts.
What you can do, in the meantime, is “sell” your load via pasaload.
Then convert the cash in your hands into G-Cash (via G-cash partners).
ka edong
hello po. ask ko lang po. wat if nasira yong sim, pwede pa kayang i-cash out yong Gcash?
If post-paid SIM, I’m sure pwede pang ma-recover ang G-Cash mo.
If pre-paid SIM, that will be a challenge, but I think Globe may have a procedure to recover your G-Cash.
Nasira ba ang sim mo?
oo nga eh. pero pumunta ako as globe center. thankfully, may solusyon. pina-transfer na lang sa bago kong sim.
tnx poh.
Greaty!
Buy 500 load for only 350 gcash!
Be an autoload reseller or just load up credits!
Contact 09065859068 for details!
hello, just sharing with you a bit of gcash blues. I accidentally sent my gcash to a wrong number, I sent it using P2P. When I went to two globe biz centers in makati to report it, both did not offer anything but to refer me to the 2882 hotline of gcash.
When I called the hotline, they also did not help but instead told me in an apologetic manner that since the wrong number is active, they can’t touch it. But then, that wrong number is not a registered gcash user and “cannot be reached/unattended” so the money is technically still with globe.
Grabe, I have to point it out to them for hours and those 2882 people still don’t get my point. Finally, a gcash supervisor offered to appeal my case to a “higher dept”. But still my money is out there unsecured.
While all that was happening, I also reported my incident using the email on the gcash website.
A weekend later, a globe department head emailed me and referred me to a Muntinlupa BC. After a show of letter and IDs, I got my money back.
I found out while I was in the Muntinlupa BC that Globe forwarded my email to them. Globe’s finance dept. acted on my email report.
Now why did the 2882 people and the 2 makati BCs have to waste my time arguing and making me believe that it’s my problem since I executed the transaction when there is actually a solution. They never once mentioned that emailing will get my concerns to the right people who can actually help.
It was disappointing to hear these frontliners giving me a deadend, and even told me to coordinate with the wrong number and get it back myself. What kind of a solution is that? It’s a good thing I didn’t listen to their reasoning and instead used all accessible means to alert the whole Globe, one is bound to help me out and someone did.
So, this is a big lesson for me with regards to gcash. I’d still use it but this time I know what to avoid.
Thanks for letting me post. Good day to all!
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There’s a rebate that you get 10% rebate if you buy Gcash. Now I wanted to know, if the rebate is applied to add the amount you bought or is it deducted to the amount you supposed to pay? Example :
IF you buy P1,000.00 x 10%=100. Will you get a total amount of P1,100.oo OR you will just pay P900.oo instead of P1000.00???
I search on the website and nothing could tell me how they give the rebates. If anyone knows, I would appreciate any information. Thanks!
Thanks Beth for helping out answering Beth’s question
.
Here’s another way of looking at it. If you have P1,000 worth of G-Cash, you can use it to purchase P1,000 worth of load (transfer the airtime load to self or to other subscriber).
The receiving phone gets P1,000 worth of load. And you will have P100 worth of G-Cash remaining. (You sent out P1,000 worth of load but you spend just P900 worth of G-cash).
Hope this clarifies.
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hi, elizabeth,
for the rebate, once you purchased 1000 php worth of load, globe will send you the 1000 load and the gcash balance that will be deducted to you is just 900
helloo poh i just wanna ask kung bakit nawala yung paypal to gcash?