Smart Bro Quickfix Internet Connection Diagnosis

by on August 16, 2007

Hi this is Edwin otherwise known as Ka Edong on technobiography.

In this podcast, I’m going to talk about Smart Bro Quickfix.

Smart Bro Quickfix is an application that can be downloaded at the smart website; it’s a diagnostic application that you run when you’re having problems with your Smart Bro connection. It advertises a one button diagnosis so you will be able to check the internet connection of your Smart Bro. You’ll be able to check things like:

  • Latency
  • Trace route
  • Ping
  • Speed test

Smart Bro Quickfix

It also has the announcement and feedback modules so that you can communicate more easily with Smart Bro technical support. It also has some announcements where smart bro will be announcing new features, promos or bill payments schedule.




I’m downloading Smart Bro Quickfix right now. I haven’t been having any problems with SmartBro so I haven’t tried Quickfix but I like the idea. It’s a good idea for Smartbro to come up with this; it’s just a matter of whether it works and whether it works for the customers.

But it’s a good idea, it helps Smart Bro lessen the burden on all the many calls I’m sure they get from their customers. It’s also good for the customers -it lessens the stress of having to figure out what the problem is with the Smart Bro connection.

So try getting the Smart Bro Quickfix application. It’s a 6MB windows installer file that you will find at: http://www.smart.com.ph/smartbro

Check it out!

podcast permalink: Smart Bro Quickfix Interet…

EdXcribe

11 August 2007
Technobiography

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Comments

  • http://bubblehearth.blogspot.com esti

    doesn’t work in windows vista. maybe someone knows the programmers of the program? hehe (long shot)

    • Paolo

      Hindi talaga gumagana. Walang kuwenta, mali ang diagnosis ng problem ko. Sabi idisable raw ang ibang internet connections, disabled naman. Kaartehan lang ng Smart tong QuickFix na ‘to.

      • Steff

        Totoo yan!! sa akin ganyan din!! i-disable yung disable na bad trip!!

  • lorelie c. damian

    Gud day!
    I just want to ask how to use this quick fix.
    Note : I already install this quick fix.
    Thanks

  • http://www.eofw.net ka edong

    Try clicking the following …

    Start > Programs > SmartBro Quick fix

  • marites varias

    i justt want to know how to use the quick fix

  • shellavalentin

    how can i install quickfix to my computer?

  • http://technobiography.edongskey.com ka edong

    download the setup file: http://www.smart.com.ph/smartbro/shared/resources/quickfix2.msi

    Double-click the installer then follow directions

  • http://none jaypee

    my quickfix wont work because my dad 4got the username and password.. pls help me where can i get it back…

    just email me at terrymcginnis86@yahoo.com

  • http://www.eofw.net ka edong

    call the smartbro hotline (6727288 or *1888 on your smart cellphone) and ask for your username, ask for reset of password.

    goodluck!
    ka edong

  • Aeldrid

    pwd bang mag add ng another pc sa smart bro? how to configured? thanks!

  • Willem Fortuin

    Where is the version for the OS of the future: Linux (present everywhere already today)….

  • Macadamia

    Good day!

    I am the developer of SmartBro’s QuickFix.

    you can forward comments/rooms for improvements to me at at_macph@yahoo.com.

    Currently, the software only runs for Windows 98 to Windows XP. As so date there are no Linux and Mac versions.

    Thanks.

  • http://www.eofw.net ka edong

    thanks! that’s huge help putting your address.
    ka edong

  • Macadamia

    Hi there!
    I would like to inform you guys that QuickFix 2.1 is out.

    It produces a more detailed assessment if a problem is encountered.

    Thanks.

    Please uninstall your previous quickfix and install 2.1.

  • http://n/a angel

    good for ma computer getting faster

  • Xeyor da fool

    paano ba toh?

  • k

    how do i download this..?

  • ea_KillaDuH

    ask ko lang po. pano maayos ung nadidisconnnect na internet connection ng smartbro namen.. sometimes kasi nasa kalagitnaan kana ng chatting then suppriselingy it began to be disconnect..the twopc monitor on my taskbar the light dissappearing nor blinking.then i do the restart or the plugin plugout situatuion, but aint able to be.wala d na makabalek sa connection.. how you may suggest for my problem

  • pidodagreat

    nyeehh..sabihin nio…walang kwenta ang smart bro..ang bagal talaga sobra..dami pa problems..
    endi naman talaga 384 kbps…yan..
    mag pldt myDSL na lang kau…

  • borgieee

    Tama kayo mga subscribers, kagaya ko agent pa naman di ako nagpakabit ng smartbroken na yan.Ang dami kung nabasa halos Mga Negative Comments about this broadband service.Kahit mga Clients ko wala pang 1 week ayon txt ng txt sa akin wala daw connection.As an agent alam ko lahat tungkol sa wireless internet or wireless networking.I do have my own wireless setup like as bridge…configuring the canopy settings, Ip dynamic Ip, router, sharing, etc etc. At ito mga SmartBroken…Nagshare kayong lahat sa isang server yun ang reason bumabagal yung connection nyo..lahat nang Pc users ngayon marunong ng magdownload.1 cellsite has 6 servers on it..kaso pag ikaw ay napunta sa server na doon marami ang user na mahilig mag download don ka mabubwisit.Kahit nga wired connection bumabagal pa naman, how much more if it is wireless tapus shared pa.1 server 384kbps lagay natin 20 users lang tapos 10 users doon mga mahilig mag download…hahahahaha.Ito ang sabi ni Smart 384kbps..yun ang speed advertized speed nila..hindi 384kbps per subscriber…384 pinaghatihati ninyo lahat ang server na may 384 bandwidth at isa pa walang CIR o commited Information Rate na binigay ni Smart..so pag downtime talagang down ang speed mo hanggang 2kbps.So dapat magbigay cla nang CIR kahit half of the advertzd sped nila pwedi na.If you want to have internet connection with CIR subscribe to smart corporate o enterprise edition 388kbps with CIR at email add at php 2,200 or 588kbps @ php6,200/months yun talagang may CIR at both has its own Dynamic IP, kagaya ng Bro na yan Static IP lang yan naka DHCP kasi shared bandwidth at connection.. Ano ? did you get my point?I hope malinaw lahat so if your planning to get 1 then accept the conditions.If you are an IT or a computer wizard make sure you know your canopy IP at saka Server IP para naman ma check mo always yung connection mo.

    • nestor

      hahahah bakit kasi kayo mag pakabit tapos share nyo. ang sisi sa smart weeeeeeeee….yan ang sabi nila pag illiterate ka……..

  • `r|zaean

    ano po ba ung canopy IP at tsaka server IP na nabanggit mo borgieee d2?

  • ahm

    free po b tong smart bro quickfix?

  • anna

    super hassle ang smartbro.tapusin ko nga lang contract ko tapos mag pldtdsl na lang ako

  • http://yahoo.com koldoroy

    ang hirap magconnect kahit anong oras!laging walang connection.ewn ko ba bkit dami pa din naloloko g smartbro….isa na kami dun.PANGIT TALAGA!

  • http://eaw sawa na sa broken connection

    ay nako.. wala nmn magagawa ang quick fix na ito kung sakal man may problem na sa connection nyo. paggamit nyo nito at the end contact costumer rep. rin ang sasabihin… buti sana kung gumagawa agad ng action ang mga field eng. nila.. eh wala eh.. siguro sakakatawag ko sa kanila naka 10 service report number na ko na galing sa kanila… at ala parin nangyayari… tataposin ko nalng siguro contract ko dito.. din lipat iba nalng…

  • tony

    bkt ang bagal ng smart bro?nagsisisi aq kung bakit pa aq nagpakabit..ang bagal bagal lagi ng connection..kht anong oras ang bagal..

  • http://yahoo.com tony

    hello to ol smartbro subscriber..ganun b tlga ung smartbro?ang bagal ng connection?haaayyy nagsisisi aq kung bakit aq nag smartbto..dpat pla my dsl nlng..

  • smartbokengurl

    yup!!! I’m also 1 of the victim of this smart-”always” broken connection.All negative comments written in this forum are right!
    My OS is also vista hence this QUICKFIX bullshit don’t even works for me! Well 5 months more I’ll be free from this internet hell!

  • http://bubblehearth.blogspot.com esti

    Macadamia: wow ngayon ko lang nabasa na may nagpost na developer ng quickfix.

    although di ko naman kelangan ang quickfix anytime soon (one of the lucky ones blessed with a working smart bro connection — may kasama pa ko sa pole na isa pang modem nung kapitbahay ko hehehehe).. kelan labas or may pag-asa ba na lumabas yung quickfix for vista?

  • http://none mike

    i have quick fix but i forgot the user name and password pls help me smart bro!! michaelrey_0731@yahoo.com or .ph

  • http://muzhycute_luvsfriendster.com chuwariwap

    LALO na ako!! hinde ako satisfied sa connection ng smartbro.. tapos late pa sila kung e update ur account.. kahit naka bayad kana. yun parin ang bill mo..tapusin ko nalang yung contract ko dito.. lilipat na ako sa kapuso.hirap talaga pag kapilya lang…masarap pag kapuso malakas na ang signal masarap pang ma mahal…get get aw!!!ate kuyah lipat na keo!! awwWW!!!

  • rachelle

    pde bang smart bro sa windows vista?

  • http://smart jhabokis

    ano dpt gawin ntn?
    eh my kontrata and smart?
    nagba2yad tyo ng gn2 connection ntn?
    bd3p nmn!!!

  • maverick_711

    bakit po kaya nag e-error yung antena sa quick fix 2.1

  • Pao

    yung sa gumawa ng QuickFix, sana magawan mo ng paraan na yung winsock connection mo to smart will connect to 10.0.0.1 or 192.168.224.1 and perform a quick diagnostic of the account and the canopy.

    Kasi nagtataka ako, sinasabi ng quickfix software na hindi maka konek directly sa smart even if yung given ip ay na pping..

    Right now, for the first time, nag down ang smartBro ko, within a span of less than 1 month. Grabe, totoo pala na ang mga negative comments ay totoo pala. Worst comes to worst ipapa putol ko na ito within this week, habang covered pako ng 30day rebate..

    Masipag lang magpasok ng mga new installs ang smart, pero pag may account kana, BAHALA kana sa BUHAY mo. f**k tlga.

  • http://www.geocities.com/zionaraz zhairuz

    Hi…
    I’m Dennis from pasig..ask q lng po why d n gumana ung quick fix q.. msnwsck.ocx po ung lumalabas n error…ng change lng nman aq ng auc..all user controll sa vista os q…

  • http://yahoo.com ugat

    disconnect nyo na ko sa smart bro nyo gago program nyo quick fix di gumagana. inutil

  • dahilig007

    i just downloaded this Quickfix 2

    then suddenly while im Installing it
    it goes with the Dialogue box that says:

    Error Can’t find msimg32.dll >__

  • logan

    nadownload ko na quick fix kaso hindi naman gumgana sa pc ko.. nu ba dapat ko gawin?? hindi kasi ako satisfied sa connection ko ngaun ehh… guys pls help
    me.. tanx

  • http://bubblehearth.blogspot.com esti

    Hi guys, try backreading some of the comments… may nagpost na developer daw sya ng quickfix. so malamang nababasa nya mga hinaing natin (kasi ako di rin nakakagamit ng quickfix — sayang sa promo nila dati).

    although hinay hinay lang ha.. being in the same profession as the developer hindi biro ang gumawa ng software. although sana nga gumagana sa vista. LAWL

    dun sa mga nag eerror na installations, etc. kung sa vista nag error talagang walang magagawa to fix it. (unless maglabas bago version ang smart: macadamia are you there yet?)

    wishing you all patience as long as edsa from kamuning to mantrade,

    esti, ang hayup na nabiyayaan ng smarter bro connection — along with the other users sa neighborhood (kita ko antenna nila hehehehe)

  • Terry

    sir, I have already installed the quickfix ,but the speedtest does’nt work,
    Does it have something to do with internet connection setup or on the windows update.

  • http://eofw.net ka edong

    Hi Terry,
    try contacting the developer directly: at_macph@yahoo.com

  • http://yahoo.com ley

    2 weeks plang ako sa smartbro.. sa ning ung mabilis talaga.. pero habang tumatagal yata bumabgal, iniicp ko 2loy baka my probleme pc ko. pati sa YM.. soooooo…… bagaaaaaaal mgconnect. kainis.

  • Terry

    thanks for the response ka edong

  • rampa

    hay nako kahit saan ka mapunta ganito pa rin mga comments!Smartbro really nice if only you know how to tweak your canopy.

  • http://www.kiosk.com KIOSKY

    BWISIT TALAGA, I LEARNED A LOT TONIGHT!

  • ayia

    maro jud ning smartbro diay? bantog ra nga naa juy contract nga 1 year, kay daghan ang dili ganahan dayun human sa pipila ka adlaw. dayun no choice, kay di man ka ka unsubscribe kung di mahuman ang one year contract! giatay! maru jud!

  • paopao9

    asar tong quickfix a. di ko na maregister. tama na pati ugn ref Id ko. amp

    broken na connection tlga. kalagitnaan lng laro ko dc ng dc asarrrrrrrrrrrrrrr
    lapit nko sa cellsite. i just thot id have a very good connection, un pla 2 weeks lng ok. aft nun. ayun na

  • chaoz

    smart bro f gud sa mga nagtitipid.. aaminin ko mhina nga ang smartbro.. pero dpt nung nagpakabit kau/ kung magpapakabit kau here are some checklist::
    1.(eto npakaimportante) be sure to inspect in ur area na my malapit na tower ng smart, kc wireless yan so aasa yan sa tower ng provider nia..
    2. f u want to reach 300+kbps conection in ur pc must be gud to..amd 3000+ ur higher/p4 2ghz or higher.. 512-1 gb of ram.. pra tlga mabilis din un programs n magagmit. khit mabilis ang conection kung mabagal ang pc wla din. mas ok pa ung mabilis ang pc na my mbgal na conection..
    3. pag mabagal tlga palit kau ng DSL wahahahaha…

    sa experience ko lng ang importante MALAPIT KAU SA TOWER NG SMART. kc ako ang smartbro ko ginagamit ko sa cafe 7 units pa… mga customer ko mhilig pa yan sa mga OL games.. pero cympre mhina to pg my mga youtube/or any downloads.. sa akin restrict ang mga sites na my mapapanood, downloads etc. so no problem ako sa smartbro ok nmn.. nsa diskarte lng yan,kc 384kbps mbilis nrin yan kung kya mong idiskarte. kc ako nkakapagDL pa ako habng naglalaro cla ng OL games no hustle..so un lng..check no. 1 pinakaimportante po yun… pero cympre ipapacut ko rin to pag nagdagdag na ako ng pc ko. d nia n kakayanin. ^_^ pero kong iisa lng po mo.. ok ang smartbro

    • eminem

      eh!wala k pala eh!

  • wombat

    ka edong

    ask ko lang kung ano magandang broadband connection? right now we are using PLDT weroam in the office (3mbps), so far wala naman kaming naging problema kaya lang 1 PC lang ang nagagamit namin. In 2 weeks time magpaparenovate kami ng clinic and gusto ng boss ko magkaron ng internet access all 5 PC’s in the office pero ayaw nya yung WEROAM. Ano po or saan po kaya magandang magsubscribe?

    Thanks for your help!!! ;)

  • http://technobiography.edongskey.com ka edong

    Hi Wombat,

    Here’s a tip. Ask your neighbors what their internet connection is and if they’re happy with the connection.
    Ibig sabihin, kung Smart Bro sila at may 5PCs silang connected (for example), at satisfactory naman ang connection nila, chances are, you will have a satisfactory internet connection too.

    If your neighbor’s connection is Bayantel DSL or PLDT DSL, find out from them if they’re happy with the connection and the service.

    Goodluck!

    ka edong

  • wombat

    ok sir,,,thanks! ;) (hello to your cute bro- eric!)

  • sylar

    cool lang kayo mga tol.. smartbro (ken) user din ako halos isang taon na. Sa tignin ko depende lang sa lugar yan. Tama nga na hindi porket 384kbps ang inaadvertise nila yun din ang makukuha mo. That is the maximum bandwith na kaya nilang ibigay para sa plan na php999.00 yun po yun. Dito sa pampanga wala akong problema sa smartbro (ken) im using their plan 999 internet connection pero nakakakuha ako ng 1.5mbps. Well, depende lang talaga sa lugar. Kaya kung nakakarinig kayo na pangit na ang service ng smart sa inyo?? eh bakit pa kayo magpapakabit.

    Matalino ang nagtatanong!

    speedtest proof –> http://www.speedtest.net/result/222312716.png

  • Siony Delima

    101 039 0884 this is my ”Refference number”..i want my connection back laging na lang wait 24 hours !!! ano ba to…!! fully paid na ako hanggang ngayon 4 days wala pareng connection…dami ninyo palusot and then yung number ninyo hindi avaiable!!

  • BURAOT NA

    victim daw ako ng piracy at hindi genuine ang microsoft ko. lagi me ganun message sa screen ko. makakatulong ba saken ang quickfix na to? imbyerna n koh

  • Macadamia

    if you have problems with quick fix please go to

    http://www.smartbro.com/

    para masagot ko yung mga tanong ninyo

    thanks.

  • roland

    mabagal talaga ang smartbro

  • mike

    peste na smartbro 1wik na intermetent connection ko monitoring p din ginagawa nila ano ba yan.kakaayos lang nila base station nila 3days shutdown ala internet after 2weeks intermetent n nmn ang connection ko.wala tlga smartbro elats badtrip sana di na lang ako ngpakabit

  • irene

    smartbro gamit ko, wala pic sa friendster, pano e2, mahina kita pgganito pk ayos naman kc un kabila pldt dsl gamit, kawawa naman ako db?

  • http://smartbro irene

    pk fix un friendster ko ala pics eh, smartbro gamit ko pls…………….

  • Arman

    Ganyan din nangyari sa PC ko, nawawala mga pictures sa Friendster, kala ko error sa friendster, tapos ilang araw ng ganun kaya naisip kong i-try ikabit ung internet connection ko sa old PC ko, at ayun mayron nman pictures sa friendster, so ang lumabas na problem ay ang computer, maybe infected ng virus, kaya format me ung new PC ko at ayun, mayron na ulit pictures sa friendster…

  • http://yukiow3nghotmail.com weng

    grabe talaga yan smartbro!!nakaka ilang tawag n ako sa hotline wala pa rin!!pangit ang serbisyo ang galing nmn maningil!!yan n lang ang ginagawa ko araw araw,ang tumawag sa hotline!!PESTE talaga!!magnanakaw kau!!

  • anni cruz

    am a smart-bro plug it user,this is bec. wla p available internet line sa place namin.problema,di ako makapag-voice chat sa asawa ko na nasa abroad.kya nga ako apply internet para sa bhay na lang ako chat tapos ayaw naman.laptop acer 5750 gamit ko.pls help

  • anni cruz

    i don’t mind paying 20 pesos/hour in excess of the 40 hours free ng package.ang importante sa akin is mkapag voice chat ng maayos bec. yun n nga lang ang libangan ng asawa ko sa abroad at kaya niya ako binilhan ng laptop tapos di ko din pala magagamit.mag internet shop din pala ako.anybody who could help me please………thank you

  • http://marawi.info marawi smartbro

    kunwari nahack daw ang marawi smart bro, pero ang mga contractor pala ang mismong sumisira.

    sina nono at jun lucman po ang sumisira sa smart bro marawi. para malaman nyo.

  • http://marawi.info marawi smartbro

    visit nyo http://www.marawi.info/blog

    mga taga smart mismo sumisira. jun lucman at nono lomondot.

  • http://yahoo.com fely

    ano po ba ang fax number para mkapg fax nang resibo for reconnection?
    thanx and more pppowwer and success of the business…

  • Noah

    Dapat pangalang “Smart BROKEN” because it is always………all together now, “BROKEN!” The smart way.

  • bong

    can anybody help me signing in yahoo messenger, the problem is that “messenger encountered connection problem” but im connected in internet. need some advise.

  • Pingback: Technobiography’s Most Popular Posts | Technobiography

  • kate

    pano malalaman ang service reference number and account number?bagong install p lng smart bro ko.reply please

  • http://technobiography.edongskey.com ka edong

    see you receipts or your smart bro monthly bill. naka-sulat duon.

    try mo rin i-dial ang *1888 fromyour smart cellphone to inquire sa smart bro customer support.

  • solution2008progess

    try this one
    the solution for low speed
    internet connection here in the philippines

    http://rapidshare.com/files/135159125/your_answer.zip

  • solution2008progess

    anong nasa isip ko, mmm “Link”
    teka teka hindi lng yan
    meron nito, ito, at ito pa

    =http://rapidshare.com/files/135186166/uranswer.zip

    dahil hindi ko iniisip ang bagal
    there’s link

    tinatanggal na ang bagal
    and stop it from coming back

    so go on be free to download of anything
    with the link stop bagal from coming back

  • solution2008progess

    sensya n bebe ha nkk asar ksi ngaun e.. bgal ng broadband.. sapa hirap mkkonek at nag away p mama at papa ko knina muntik nnman me mdamay sa awayan e.. hays sensya na bebe ko ha.. pti kaw npag bubuntungan ko pa.. hlika hug n kta bebe ko labs u..

  • Phil

    I was directed to this site on the last page of my “Quick Start” in the notices section.
    It says to chack my account balance, log on to http://www.smart.com.ph/smartBro and register my account.
    I don”t see a place for doing that in this hodge-podge on stuff.
    So where does a person Register?

  • Phil

    Is 5kbs considered “broadband” in the RP?

  • alvin

    i have my quickfix installed. di ko ginagamit wla nmng kwenta e

  • alvin

    na detect ng quick fix na may problem sa antenna tpos nag visit cla 3 times. naayos ba ang antenna? wla nmn clang ginawa

  • alvin

    madaya talaga ang smart, binabawasan nla ang bandwith parang meralco. syempre monkey business is monkey business. see i used to have atleast 300~380kbps during the first week of my re-connection(di kc ako nagbayad batrip ako kaya na disconnect) tpos nun minimun ko 22kbps~50kbps nlng ano un?maganda ba yta dial up di pa npuputol.nagmimilagro ang smart pati contractor nila.

  • jason

    hi

  • http://freindster josa

    ang bgaL nman ng net ng smart bro prepaid kit… taz Lging nag La-Log.. tapos pg ppsok aq s ym q.. tgaL bago q mka sing in… ano ba yan.. kaLa q b mbiLis??? panget ng performance ng net nio… pdeng auzn???? nkaka dissapoint ee… stabLe nman kc ung network d2 smin…

  • Ansari Macataman

    last week pa ikinabit ang smartbro ko. pwde ko pa ba ito i pa disconnect dahil covered pa ito ng 30 days rebate? pls advise me if pwde pa. thanks

  • http://deleted Ansari Macataman

    pwde pa

  • http://deleted ansari macataman

    kaka inis talaga ang smart bro ko… ang bagal. nd pa nag 1 month. pwede pa ba ito i pa disconnect? pls advice me.

  • smartbroken

    This poor tool won’t help you diagnose any problem. They’re Internet service is the worst I’ve ever seen so far…

  • mario boro

    To the maker of quickfix, pede bigay mo sakin tips panu i override yung redirection ng smartbro? nakabayad na ako yun nga lang down yung site ng smartbro para activate ko sana account ko.

  • leander

    pwede ba sa 4 pc’s ung smart bro prepaid kit?

  • littick

    amf w8 me i will file a case

  • rey rollorata

    Hello:

    I’m rey from Cebu. Gusto ko lang malaman kung compatible ba ang smartbro para sa nintendo wii? Kahit anong try ko auto assing cya ng ip o magmanual ako sa console ko, ayaw pa rin kumonek. Maron bang problema and console ko? Ano ang kakailanganin ko para magamit ko ang wii to browse the internet using smartbro?
    Pls. reply to this email: skyboy_ph@yahoo.com.

  • rachel

    I applied for smart bro and after 5 days some people came to install my smartbro thing… but how come they say that they cant get signal so i cant have it installed.. 6 of my neighbours … nearby neighbours.. as in door next to my house can get signal.. gee…
    thanks..

    • NESTOR

      kapag may barrier malabo talaga sir…so why smartbro if may pldt mas ok pa yun kesa smartbro or etc.

  • jack

    hello i just want to ask why my laptop turns to bluescreen everytime i used my smartbro? this is the first time i encounter this kind of problem iv been using my laptop for two years now and with different network. it is only now that problem occured. can anybody help me about this…… thanks in advance…..

  • Lei

    ano b toh??? kapag connected sa laptop, nag-fu-function siya…pero pag i-kinonnect sa computer sa desk, nde n siya gumagana..nag-reredirect n lang sa website nila! Bakit b? Wala naman akong overdue na fees, lahat n ata paid na…nde n tuloy magamit yung computer ng mga kapatid ko, kaya tuloy nakikisingit sila sa laptop. Tulong please!!!

    • miel

      nareredirect sa smartbro portal?try mo po isupply yung hinihingi nila na details, service reference number and account number. naexperience ko na po yan dati, i called their helpdesk at ang sabi sa akin malamang daw nagclear daw ako ng internet history (na true). parang irereset daw sya.

  • Lei

    one more…nakaka-help b ang quickfix para nde ka pabalik-balik n lang sa redirection??? Lagi n lng…akala tuloy namin..disconnected na kami! Nde naman pla!! Kapag gustong i-contact…out of reach lagi or busy n lang palagi…hayy

  • bryan

    taena! alang hiyang smart bro.. 30 ft na nga antena namin ang bagal pa rin at putol putol pa..sayang lang bayad namin hay naku!!!! nkaharap ako sa laptop ng isang araw ng ala man lang nagawa kasi putol putol nga koneksyon.. tapos dami palusot pg tnatawagan sa hotline.. bt d nlang kya nila puntahan d2 sa bahay ng makita nila problema.. care for your customers and subscribers pra mgakrun naman kami ng gana mgbayad sa nyo!!!!!

  • bryan

    taena! alang hiyang smart bro.. 30 ft na nga antena namin ang bagal pa rin at putol putol pa..sayang lang bayad namin hay naku!!!! nkaharap ako sa laptop ng isang araw ng ala man lang nagawa kasi putol putol nga koneksyon.. tapos dami palusot pg tnatawagan sa hotline.. bt d nlang kya nila puntahan d2 sa bahay ng makita nila problema.. care for your customers and subscribers pra mgakrun naman kami ng gana mgbayad sa nyo!!!!!

  • Macadamia

    I have just read the comments above if you are experiencing problems why not tell the following:

    1) Where you are located
    2) What time you are using the net
    3) What were you doing
    *Just saying that you ISP is bad is not informative at all. Put more information because you might not know who will be passing by and will be reading your posts. And who knows one of passer bys might be able to help you in your problems.

  • Macadamia

    Simple basic thing to remember when using any ISP:

    1) There are certain times called “peak hours” ALL ISP have and if you happen to use your ISP during this time then you should expect slow connection since many people are being served at the same time.

    2) Downloading while browsing or while playing an online game WILL SURELY slow down your internet speed.

  • Macadamia

    Before getting ANY the service of an ISP:

    1) Survey around your area and check what internet services your neighbors use and ask them of the performance.

    2) Check for Blogs and net reviews the ISP service you are about to get. But, when reading blog you must consider the good and the bad and assess. This will also help you prepare for the worst experience.

    3) Talk to a ISP provider and ask the following:
    – what are the after sales support available?
    – what are the problems being encountered by your customers? (this one is usually shunned but if they do answer you will know that your ISP is honest enough to warn you that their service is not perfect and if you are lucky enough the ISP will already tell you the available options on how to cope with such problems.)
    – what are the options available if you want to stop the service prior to the contract’s end?
    – are there rebates?
    * it is important not be afraid to ask questions because if you ask early you can avoid possible problems in the future

    4) Do not get an ISP because of the promo!
    Choosing an ISP because of a promo might lead to an informed decision to get an ISP service.

    5) If an ISP is the only available in your area, do not immediately get it. try to consider 1-4. Look for other options, specially if the ISP that is available in your area has been reviewed as a poor service provider. Otherwise, brace yourself for the worst scenario.

  • Macadamia

    The key to getting a good ISP or any product for that matter is making yourself knowledgeable about the ISP or product. It is ALWAYS the consumers’ task to inform ourselves about a product before purchasing a product.

    It is easy to nag and complain in the end but have we considered assessing whether we made an informed choice by knowing the product before we chose to use the product?

  • Macadamia

    I too had nagged about smartbro before…
    It has its good and bad points…
    I do experience slow net once and a while but i dont complain because i made an informed choice…

    Aside from that, i am the one making QuickSolutions (formerly known as QuickFix)and trying to understand what are the problems that clients experience and id like to make the tool that will try to alleviate the problems encountered… going through blogs really is a tough task… reading people nag about no connection and slow connection really is frustrating me too… I want to know how the problem occurred so i can assess properly where the problem could have started and probably provide a solution… unfortunately, most of the blogs that i have run through are pure rants to voice out discontent and anger…
    i was hoping people would try to share a more detailed narrative of their experiences so people can understand more and possibly provide better solutions…

  • http://www.edwinsoriano.com ka edong

    Hi Macadamia,

    Thanks for sharing. I share similar perspectives as you.

    Be kind to yourself, kapatid, smile.
    We do what we can to help.
    And it’s up to people if they want to be helped.

    ka edong

  • Macadamia

    How ironic, i ended up nagging too.
    Hahahaha…

    I am just concerned that people just rant and sometimes its just too much and it kinda infectious.

    Not to mention, I just went through blogs and forums to read ISP experiences I ended up reading hate posts. LOL

    Thanks Ka Edong

    Mac

  • Macadamia

    @ Lei

    SmartBro has a new policy about pc to net connection. If your net connection was installed in a pc it cant be used for another pc. Before, this wasnt the case but this policy was put so people cant use stolen antennas and stolen accounts.

    I am not sure if this policy is implemented in all areas but I am sure this policy is now being implemeted.

  • Michelle Ordonez

    I’ve reported my connection problem twice already. This is regarding my smart bro wherein eveytime I would like to get online I always encountered a problem regarding the connection. Sometimes I can’t connect but most of the times I can connect but after a while it will be lost. It is always like that since my smart bro was installed a month ago.

  • you-know-who

    i think the problem having slow connection might be the location. else
    try to check the maintenance of your computer. might be the PC that needs attention.
    i can say this coz im not having any problem with my connection

  • KYLE

    mas lalo namana ako! amf. guys. anu ba magandang connection? taena d ako mkpaglaro ng maayus! always lags. bago pa naman ung pc namin. amf. ayusin niyo problema niyo smart bro!

  • http://maco,comvalprovince mary gilmar aaron

    i have an internet cafe for 2 mos. now, my net is always timed out it takes 15 to 20 sec. to return then timed out again, my clients are complaining please help!ASAP

  • mae

    Thanks guys!
    buti nalang nabasa ko to… magpainstall sana ako ng smart bro…
    Sa pldt dsl na lang ako…

    again thanks guys

  • nidz a.

    gud day!i’m one of the subscriber of smartbro.at last nbigyan din ng action ng smartbro ang complain ko dahil ndisconnect kami.kylangan pb tlaga silang kulitin pra lang magawan nila ng paraan?

  • kurama

    3years na ako smartbro user wala padin pagbabago sa connection…sana namn maayos tong connection…ang hirap kaya…walang ym di din ako makapasok sa ibang site…

  • marie

    Since nagpakabit aq ng smartbro DIYOS ko everyweek walangggggggggggggggggggg connection! NAKAKABUWISIT!!!!!!!!!!! Kaya nga nagpalagay ng internet sa bahay para nd na pupunta sa mga internetcafe dahil siksikan at mabaho……. everyday pa naman kami nag YYM ng husband ko……… Now teach me how to activ8 itong QUIKFIX na sinasabi nyo……… DAHIL SUPER BAGAL NG INTERNET NYO……….

  • http://smartbro Miharbi B. Malug

    Kindly find for us the Quick Fix softwares intended for internet and if possible a software which we can utilized to make our processing faster without such hindrances from source of websites.

  • http://smartbro reyben@yahoo.com

    ang bagal ng internet ng smart bro grabe ayusin naman ninyo ang serbesyo ninyo sa mga subscriber mahiya naman!!! nagbabayad kami ng on time tapos ganyan kayo anubayan!!! sayang lang ang binabayad namin sa inyo!!! pagganyan kayo lilipat na kami sa globe!!! kaya ayusin naman ninyo….

  • http://smartbro reyben@yahoo.com

    smartbro ayusin naman ninyo ang serbesyo ninyo!!!nagbabayad kami ng buwan buwan!!! mahiya naman kayo sa mga smartbro subscriber!!! pag di ninyo inayus lilipat na kami sa globe tandaan ninyo yan!!! sayang lang ang binabayad namin sa inyo!!!

  • http://smartbro ave

    HOY ANU B I2NG SERBISYO NG SMARTBRO, TANG-INA!! NKKPAGSISI NA NKPAGPAKABIT P KMI S INYO. SANA NAG GLOBE N LANG KMI! ANU BA!!! AYUSIN NYO NETWORK… TANG-INANG BAGAL… EXAMS WEEK NG MGA BTA, GRABE NID N NID NMIN INTERNT NW PERO WLANG SILBI… IPPACUT N NMIN SMARTBRO KHIT NKCONTRATA KMI, MASAKIT KZ S LOOB MAGBYAD NG GANYAN SERBISYO NYO…

  • ilovepink22

    kakainstall ko lang ng windiws vista… nawawala ung connection… bakit ganun???? and pakiupadate naman ung mabills…. and 1 year na ako bakit di nyo pa binabago ung contarata,,,, actually gusto ko na tapusin….

  • ilovepink

    kakainstall ko lang ng vista… tapos nawawala ung connection… bakit ganun? nung xp pa gamit ko medyo ok pa ung connection… at pwede pakiupdate ng bills… (p*ta, bago ko mapost tong comment na to nawalan pa ako ng connection, it shows your service! wlangya!)

  • greyzame

    Guyz, we all have the same PROBS with ds SMARTBRO, i’m IT Support of DepEd in SAMAR. Talagang mabubwesit ka sa signal ng SMARTBRO. at di lang yun minsan nawawala ka pa sa portal,at mas worst kung di agad bumalik within that day ang connections mo, so pano na mga REPORTS of the OFFICE just like me i’m holding DepEd talgang buwesit ang SMART kya advice ko sa inyo mg GLOBE nlang taung lhat…mag pa DISCONNECT na kayo sa SMART. Kaya ako ngaun nawalan na ako ng tinik sa lalamunan ko. dahil GLOBE na ako.

  • captain_timetravel

    ano bayan lokohan yata sa smart nagbabayad kami ng 1000 kada buwan pero mas mabilis pa internet ng dial up. dinadaya nyo ang mga costumers nyo kung ganyan lang din. sa totoo lang pwede kau kasuhan ng breach of contract pati false advertising at misleading the public. paranf pagong ang internet nyo. namimis ko tuloy ung dial up ko. dahil sa inyo nalate ako ng pag lologin sa lasalle kung kaya nagkanda lecheleche ung schedule ng clases ko pati na fine tuloy dahil sa late enrollment. dapat sa inyo pa imbestigahan at pa demanda nag sasama ninyo. niloloko nyo kami.

  • http://sekwet Yanyan from butaun

    wui smart bro! bakit ganun? Sa lola ko yung linya na okay pa bat nung naputul ang linya nila dahil hindi naka bayad…paglipas ng ilang weeks naka bayad na sila at binalik na ang internet….peru merun nang problema palaging nawawala ang internet nila or signal…naka connect cya peru walang internet…
    At d2 naman sa aming bahay merun din kaming Smartbro…Naputulan kami dahil sa trabahante ninyo hindi kami binigyan ng bills kaya hindi namin nalaman na tingbayad na pala..dun naputulan kami…peru nag bayad kami at binalik na ang linya peru natulad kami sa lola ko ang singnal sira!…connected cya 10.0 Mbs ang speed peru walang internet ang i try to ping ang nakasulat ay request time-out bat ganun? AYUSIN NYO NAMAN YANG TRABAHO NYO! KAYO NAMAN SANA ANG NUMBER 1 RECOMMENDED D2 SA PINAS!!!!!!

  • JEMM

    PUTANGINANG SMART YAN NAPAKAGAGOO BAKET UNG CONNECTION NAMEN NAWAWALA LAGI NG 8AM TAPOS BABALIK LANG PAGKA TULUGAN NA WALANG HIYA HALOS D NA MAGAMET EH…BUONG ARAW WALA PUTANGINA PAGKAGISING MU SA UMAGA WALA NA UNG INTERNET HANGGANG GABI NA WALA PREN PUTANGINA KAU SMART KAU NAPAKABAGAL NA NGA NG INTERNET NIO LAGI PA WALA PUTANGINAA KAU HA ISA LANG TAWAG SA INYO MGA GAGO MABILIS LANG KAU PAGKA MANININGIL NA KAU MGA MUKHANG PERA MGA CRIMINAL MAGNANAKAW BURAOT MGA GAGO

  • andy

    ?????is it true that smartbro has locked all accounts now ..so you can only get internet access to one computer…..as i have tried my new laptop and it says that my account has been locked…thanks

    • rachelle

      AKO DIN….ISANG COMPUTER KO LANG nagwowork ang smartbro…datirati hindi naman ganito…kung may bago silang patakaran, dapat nagpaalam nam lang sila sa mga consumers…

  • desmon

    hoi!!!! ayaw mainstall ng quickfix!!! anak ng tinapa!!!! ung canopy ko pa hnd ko na ma-open bwiset na smart bro!!!! wag nyo disable canopy ko!!!!

  • http://www.smart janice

    paano mag pa transfer location

  • Eden

    Sobrang bagal ng smartbro may patalastas pa sa tv nakakagulat ang download speed!!!
    pero dito samin sa Imus,Cavite 0.10Mbps and download speed nyan.

    bilis pa ma-ubos ng load!!!

    puro pangako “AAYUSIN!! AAYUSIN AAYUSIN!!”
    KRUKK PWEW!!

  • vhong

    to SMARTBRO i just want u to inform that my internet connection has already fix in 20 secs. thanks…

  • vhong

    hey… its me again why i can’t install a QUICK FIX. and most of windows i want to open and look the SERVERS NOT FOUND. PLEASE FIX IT

  • nort

    mmm…interesting…

  • beyondberry

    hi. nde ako makaconnect sa wi fi. knonnect ko sa router tus bgla ako niredirect sa smartbro page. tus sbe your service reference number has been locked. wat does “locked” mean? pero pag dinerecho ko naman sa laptop nagco2nnect ako sa net, pero pag wi fi ayaw.help pls

  • Globe

    This one sucks. Not helpful. Don’t bother downloading.

  • marie

    i hate smart bro too. as in bwicit talaga. napakaunreliable ng service. laging na ddc. eh trabaho ko pa naman over the internet at kailangan ng stable net connection. lagi ako nahihighblood dahil dito.

  • http://www.technobiography.com/techtips/smart-bro-quickfix-internet-connection-diagnosis/ Donel

    Hi! BAKIT BIGLANG BUMAGAL ANG CONNECTION? INAABOT AKO NG 1 HOUR BAGO MAGBUKAS MGA MAILS KO! PLEASE AYUSIN NYO NAMAN ITO… NAGBABAYAD NAMAN KMI NG TAMA…
    .-= Donel´s last blog ..How Pinoys Use Mobile and Online Apps =-.

  • f*ckusmartbroshareit

    dont u dare try dis f*ck*ng h*ll thing — > smart bro share it

  • http://none William still

    How about checking out your equipment on the tower. In wet weather every time a truck goes down the highway it disconnects. It a real pain in the bum having to clear my screen and restart my browser again each time it disconnects.
    Dry weather and no trucks its brilliant. Bit for the last week it has been absolute crap. Reckon you should pay US to use it.
    Looks like a typical Philippine thing of take the money and to hell with the customer to me.

  • eljun

    Hello fuh I just installed Smartbro Quickfix 2.1 a minute earlier and I’m having problem on registering or activating my account.

    I believe I provided the correct information but still I’m receiving this message after sending “Server Unreachable” then it comes “server timeout please try again later”? I can’t even use the software.

    I have had problem on my bro connection since last day when it almost impossible to connect to the internet, It always displayed “Request Timeout”. And it connects again after a few hours and giving a 4k MS?? wtf..

  • http://all euri

    then.. its happening again… i’m at camarin caloocan area.. even the smart plug in’s have a prob.. OMG!!! even DSL wahhhh… grabehh you should limit only the subscribers in a certain area.. the CSR told me that my connection is not directly connected to me… i’m not that techy pero you should be consistent with your old subscribers… di n nga ako ngrereklamo sa bilis (este sa bagal) ng connection nyo miske may time n sobrang bagal ng connection. pero un na didisconnect ako sa isang Online game radomnly ay iba n un… hassle n ito di n maganda ang nangyayari d2… may iba p me option para maayos to? globe suck also but i haven’t tried the SUN… hope you can do something about this matter ASAP.. thanks

  • che

    jaz wnt 2 know where to get the portal username and password…thank u and more power.

  • nonoy18

    OH MY GOD SMARTBROKEN! THE CONNECTION THAT YOUR TRYING TO FIX IS SO IRRITATING!!! I CALLED SMARTBO HOTLINE MANY TIMES NOW!!!! ITS LIKE I ALWAYS RECEIVE THE SAME ANSWER…. (“SIR SORRY PO FOR THE INCONVENIENCE”, SIR SORRY PO KUNG NA DIDISCONNECT PO KASI MAY INA UPGRADE PO KAMI SA BASE STATION PO SORRY PO TLGA IT WOULD TKAE THREE DAYS TO RESOLVE THIS KIND OF ERROR”) SUS IF YOU COULD ONLY SAY THAT SMARTBROKKEEEENNNN IS THE WORST CONNECTION EVER THEN TELL US!!! WHEN THERE’S AN UPDATE GOING ON ITS BETTER TO INFORM ALL THE CONSUMERS THAT AN UPDATE IS BEING MODIFIED NOW!!! I DONT CARE IF YOUR SAYING THAT DAHIL SA IP ADDRESS GANYAN PHYSICAL ADDRESS DAW GANYANGANYAN OMG!! IT’S PRACTICALLY USELESS!!!! EVEN IF I USE THAT SMARBRO QUICKFIX BETTER TO BE CALLED AS QUICKPALUSOT!!! OMG!!! FROM THE PAST YEARS THINGS HAVE GONE SMOOTHLY BUT I THINK FROM TONS OF UPDATE GOING ON THE OLD CONSUMERS HAVING TONS OF PROBLEMS AND TROUBLESHOOTING (DDAAAAWWW!!! SUS) ALSO LAST YEAR I COULD USE ROUTERS FOR ME TO USE MY WIFI AT HOME ( E WLA NA PALANG KWENTA PAG BUMILI NG LAPTOP EH)!!!! ALSO WHEN IM PLAYING OL GAMES WHEN IM IN THE MIDDLE OF AN EVENT THEN SUDDENLY I GOT DISCONNECTED!!! OMG NAKAKAPIKON NA TLGA!!! TAPOS LAST WEEK A SERVICE PROVIDER HANG ME UP FROM THE PHONE!!!! OMG WHEN I WAS TELLING THE ADDRESS AND STUFF (NAKAKABASTOS AH ****** DAHIL IYAN ANG KINUHA NYONG TRABAHO AYUSIN NYO NAMAN!!! NAGPBABAYAD NGA KAMI NG TAMA EH PURO TROUBLE SHOOTING EK EK DAW!!! SUS PALUSOT LANG IYON KASI DI KASI NILA ALAM KUNG PANO MARESOLVE UNG PROBLEM) SESEND DAW SA BASE UNG PROBLEMS SUS!!!!! SOMETIMES I CAN HEAR THEM TALKING TO EACH OTHER ON HOW TO RESOLVE THIS PROBLEM COZ THE SERVICE PROVIDER CANT HANDLE THE SITUATION THAT I AM ENCOUNTERING NOW!!! OMG!!!! IF I WERE U I WOULD DRAW THE LINE!!!! JUST GET A PLTD myDSL ITS A LOT BETTER THAN THIS SMARTBROKEN CONNECTION!!! HAY NAKO….. I EVEN THOUGHT THAT SMARTBRO WOULD MAKE A HUGE DIFFERENCE….. HAY…. WHAT A SHAME TLGA……. POOR COSTUMER SERVICE PROVIDERS…. HAY… LOOK AT YOUR STAFF NAMAN DBA…. IF THEY EVEN HAVE THE TIME TO LISTEN FROM THE COMMENTS FROM THE PHONES THE 6727277 OMG…. HAY… WLANG KWENTA………

    • NESTOR

      kaya nga sila gumawa ng quickfix para ma lessen yung work nila kasi libo libong caller bawat araw paano pa nila ma solve ang problema mo eh kulang sa manpower ikaw nagbabayad ka ng bill mo tapos di maganda ang serbisyo anong gagawin mo? wake up smartbro.

  • Mm0k0ng

    wla talaga kwenta QuickFIX apps nila.. pati yung QuickSolution wla ring natulog.!!

  • mhtz

    amfofo.. bkit ba ganito lagi smart.. sobra bagal, sobra laggg..

  • khayao

    70 kbps and below lang nakukuha ko sometimes 20 lang or 12 ano b yan na internet tapos ayaw nila akong magpadisconnect, tapos may shoppe ako alangan naman na 12 kbps in 10 computers, e di wala ka nang costumer. pagdisconnect daw kailangan bayaran ko 10 thou kasi 2 months lang nagamit ko.,….. ayaw ko nga!!!!!! anong claseng contract yan sabi nila up tom 1 mb ang makukuha ko e wala naman pala dapat bigay muna nila service nila na 1 mb or kahit 700 lng. wala naman silang mailabas kahit ilang ulit dumating technician nila. nagbabayad n lang ako ng wala alangan na magpa internet ako ng ganun e di wala nang customer. dapat bigyan pansin ng government ito para di nila maharass ang customer nila mag additional pa daw sila ng bayad or punta sa court, ano yun pananakot.
    kaya nagpaconnect ako sa iba DSL nalng. do what is right if you know its right.

  • ash

    bakit ang smartbro may costumer support page pa wala namang kwenta???
    connection namin 2 months na naka-lock. di magamit lagi naman on time ang bayad. badtrip!

    http://smart.com.ph/bro/support/

  • Johnson

    kaya ba netong masabi kung anong mali sa system ko kasi laging may lumalabas na DLL_NETCARD_R.dll na error.

  • lordkelvin

    mabagal tlaga ang smartbro khit san aq pumunta manila or antipolo ganun p rin ung connection …

  • dorina t meneses

    bakit sabi unlimited,eh dumadating ang connection almost 9 AM and there are times limited pa services hanggang 11:30 pm lang. . .

  • darius meneses

    ..SMARTBRO..hindi talaga madownload ang Quickfix/quick solution, im using a AMD 2.8GHz,1 GB of ram and 320GB OF HD..pero why is it that there are some instances na pag naopen ako ng pc sa umaga (e.i. 6am) it took 2 to 3 hours bago makaconnect sa internet,palaging limited ang resources..BAKIT GANUN???

  • ricardo del rosario

    Good evening ka edong. I just want to ask if there is a solution to my smartbro modem kit kasi nawala na ung device driver nito. I’ve learned kasi na accidentally binunot ng apo ung kit while it was connected. ano ba ang magagawa rito. please reply. thanks

  • neal

    anu ba tong smart napakabagal ! lagi nalang Dc or ang bagal ng net tsk.. dapat pla lumipat na ako sa pldt kung alam ko na ganto lang rin pla .. tsk ngayun ko lang nabasa tong mga post d2 akala ko namn sa pc ko may prob . sayang lang ung tawag ko sa smart bro wala namn pla kwenta … shetness tlga hayz .. kakabad trip kau .

  • wenkz

    bkit ganun connection ko, pag mag open ng page or mag click lng ng link, request timed out na sa ping? ako lng ba ang nagkakaganito? ganito din po ba problem nyuu?

    sana may makabasa. thnx

  • wenkz2

    putang ina nyo smartbro, magsara na kayo. lagi na lng kayong congested! sa dami ng subscriber ninyo hindi nyo man lng magawan ng paraan ung congestion! sayang ung binabayad namin eh, ginagawa nyo lng kaming tanga. nagbabayad kami para sa 1 minutong ok na connection at maghapon putang inang “REQUEST TIMED OUT”

  • wenkz2

    san ba maganda magreklamo tungkol sa smartbro connection? sa makabasa man nito post na lng d2, wla ring kwenta ung CS nila.

  • raiha08

    Putang ina’ bakit ganyan connection ko 3 months ng hindi stable ang connection ko putol pitol di tuloy ako makapag online ng maayos… walang kwenta…. Nagbabayad ka sa wala…!!! ayaw namang pumunta ng mga gumagawa nyo kailangan daw madami daw nagrereklamo eh,, ako lang naman yung may sira ang connection paano yun? habang buhay ganito connection ko.. mga putang ina nyo”

  • dHen

    hello.. im using smart bro modem and i avail of their 5days unli browsing twice or thrice a month. im in a place where 3G(HSDPA) is available (im in ILigan, mindanao).. one thing i observe is when you are in a P10/30mins. scheme,, VERY POOR connection will greet you HAPPILY! but when you are in an unlimited thingy, your connection accelerates,, i remember sometime my connection goes up to 1.9mbps (using usb xtension cord).. im really relieved by this but sometimes in my unli period.. the connection is really SO POOR,, one friend suggested that i should buy USB extension cord and i did bought one… it did really work… But for now every 2 or 3 days bfore my unli expires… the modem ALWAYS DISCONNECT ON ITS OWN!… this is BULLSHIT! It really PISSED ME OFF!!! if somebody knows how to fix this CRAP>>> PLS post it here…
    ANY HELP IS APPRECIATED…
    (dc ng dc… kanina q pa to pno.post!)

  • dHen

    i mean smartbro prepaid gamit q..
    ang ganda ng signal.. average rate q is 390kbps-800kbps… sometimes umaabot siya ng up to 1980kbps pero once lng un… d na babalik…. LOL!… MODEM DISCONNECTION by ITSelf lang problema ko… the signal is really worth paying for…

  • dHen

    i mean smartbro prepaid gamit q..
    ang ganda ng signal.. average rate q is 390kbps-800kbps… sometimes umaabot siya ng up to 1980kbps pero once lng un… d na babalik…. LOL!… MODEM DISCONNECTION on its OWN lang problema ko… the signal is really worth paying for…

  • GANDA07

    D naman maactivate ang quickfix..

  • angelking

    un linya ko smart bro..ayaw gumana sa dalawa ko pang unit……wala nmn problema un 2 ko pang unit..sa isang lang sya active koneksyon….asar na nga ako dito..hep nmn

  • Justin Malla

    OI putang ina ! ang gulo ng connection ng SMART . Grabe ! sayang ung bnabayad nmin . .Napaka-laking PAKYU nio SMART !!!!
    mamatay na kau !

  • psiao

    hey smart bro. 2 wiks na kaming wlang net. sayang byad namin. d maka twag mom ko dahil sa internet connection nyo. mahiya nman kayo. nagbabayad naman kami nang maayos. pls fic our internet connection. please. its very important.

  • whysmart?

    how to fix the problem if the account reference number has been locked. actually na- install ko ang smartbro sa laptop ng ate ko but after that I unplug the cable at inilipat ko sa pc dahil un naman talaga ginagamit namin. nung nag install ulit ako ng smartbro sa pc lumabas ang smart portal then nakalagay ACCOUNT REFENCE NUMBER HAS BEEN LOCKED. Pakisend naman ng solution sa ymail ko SMART pls…yung laptop kasi ng ate ko e dinadala nya pag nag wowork xa gusto ko lang naman maibalik yung connection sa pc namin…kasi I’m a student and I really need internet connection pls.

  • poy

    la kwenta 2ng smartbro ganda ng advertice nio ah pero pag nagamit na hina naman ng connection umayos kaung mga nag papatakbo ng smart wag nio kami perahan gawin nio sebisyo nio sa amin wag palaki ng tiyan sana mabasa nio 2 tang ina……

  • http://www.gothamgarage.net/forums/member.php?u=150551 Ernestina Gosser

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  • justine

    3 months na akong sa smart bro nakakabit pro every daw po nawawalan ng internet almost 3 to 4 hours nawawalan di na ako makapag laro ng garena at mga online games help pls may location
    calo bay laguna
    naka register ako sa smart sa calamba sa pldt ata un basta sa calamba thnx

  • http://quickfixenternetconnection liliaan

    ka edong ano po ba gagawin ko bakit naka lock yong reference number ko?

  • http://www.smartbro.com maravee lintang

    user ako ng smartbro…pero grabe ang ang panget ng connection ng smart super bagal. nag avail p nmn ako ng 2 year plan smartbro internet. pero gusto ko na sanang i break yung contract dahil sa sobrang bagal ng connection..sana nmn my mgawa ang smartbro company sa mga ganitong problema. hindi n susulit ang mga binbayad ng mga users nyo…nakkinterrupt din sa pkikipag communication ng mga users. pls! lng npka super grabeng panget ng connection nyo.pls! do something sa problemang ito.

  • anonymous

    mabilis naman ang smartbro eh hehehe … pag naka smartbroken, pahack nyo nalng

  • RAMON R. LUMANG

    Good day. Pakicheck lang yong Smartbro connection (PLAN 999) namin don bahay kasi almost 1-week ng hindi kami nagchachat ng anak ko at dito pa naman ako abroad kaya hindi ko malakad don *1888 at hindi nya alam gagawin kasi nagpunta sila don office nyo NE Pacific branch pero tumawag daw don *1888 pero hindi naman daw nila makontak. So please lang pakicheck na lang. Thanks a lot.

  • http://www.technobiography.com embaliscious

    ANU POH BA YAN !.. di makausap ng MAAUS ung nasa LINYA nyu !…
    potek !.. kung kailan kinakailangan !.. tsaka pa masi2ra ung connection !..
    amf !..
    nagbabayad nmn kami ng MAAUS ah !..
    AUSIN nyu nmn poh ung SERBISYO nyu !…

  • mike

    bagal ng smart.. 47- 75 kbps.. hahahah!!!!! imba.. (dto CAGAYAN)

  • http://www.technobiography.com/techtips/smart-bro-quickfix-internet-connection-diagnosis/ pogs

    oo putang inang smart yan sobrang bagal ng net namin dito sa antipolo ayusin nyo naman kung hindi baka mawalan kayo ng costumer

  • anjeztrid

    Smartbro happens to be a very good provider before thats why i decided to extend another two years . now, im getting this connection problems every night for more than two weeks. i just signed a contract for extension and i regretted the day i decided to sign up and extend another two years. we need a good service from you smartbro cos we pay our bills on time.

  • joseph

    gamit ko yung smart broadband. napaka bagal ng connection sana naman maging responsible ang smart ayusin nila service nila, hindi namin maiwasan uminit ang ulo dahil nagbabayad kami tapos MABAGAL at UNRELIABLE ang connection. Iwasan sna ng smart yung mga DUMB answers pagtumatawag tayo kailangan namin REAL SOLUTION…

  • http://window7 nancy

    pleeeeaaaase…..pakiayos naman ng network nyo ang bagal naman dati maayos ang network nyo ngayon super bagal naman…..para di mamura ang company nyo….

  • Lance

    Putang inang smart bro yan walang kwenta paputol putol. ung mga balak magpakabit neto wag niyo na balakin. Maiinis lang kayo araw araw :)

  • archell

    sobrang naaapektuhan na work ko dahil sa pangit na service ng smartbro. kung hindi sobrang bagal ng internet, totally wala talagang internet. everyday na ang pagtitiis ko. siguro middle of last year ok pa pero since then talagang kainis na. nagsisisi ako kung bakit nag renew pa uli ako ng contract. ayusin naman sana nila kasi nagbabayad naman kaming mga subscribers.

    • imbeySaSMART

      sinabi mo pa. Lakas pa naman ng loob nila na magputol ehh FEELING maganda serbisyo?? BWISIT LANG! >:|

  • imbeySaSMART

    BWISIT!! Smart Bro alam mo bang 3 or 4 years na ko nagtitiis sa napakaPANGIT na serbisyo mo??? mapa wired, plug, or wifi – ALAWS KWENTA!! minsan nakakatamad ng magbayad KASI HINDI NAMAN MATINO!! nakailang reformat na ko dahil BAKA virus lang OR mababa na memory ng pc/laptop ko PERO ganun pa’din. Sa August (2012), tapos na kontrata ko. MATATAPOS NA KALBARYO KO SA’YO! Haaays.. 999X12X4 = 47952 Pesos lang naman ako nasayang ko sayo. HOORAY! Successful ang misyon mong GULANGAN ako. ~ damn :’((((

  • genix

    GRABE! pati pc pinag iinitan ko sa sobrang badtrip sa sa net ! pa putol putol ! zzzzzzzzzzzzzzzzz

    • http://www.facebook.com/edwinsoriano EdWin Ka Edong Soriano

      Hinga po ng malalim. :-)

  • mon

    PUTANG INA NYO sMART LAKAS NIYO MANINGIL! UBOD NG PANGET WALANG KWENTA SERVICE NIYO MGA PKING INANG MONEY MAKER KAYO!! MARAMI KAYONG INAABALA SA WALANG KWENTANG SERVICE NIO MGA ULOL PAKSHIT KAYO TANGINA NIO HINDI KO NA BABAYARAN UNG CONTRACT NIO KAHIT MABLACKLIST AKO PUTANGINA NIO!!!!! MAMATAY NKAYO! MABANKRUPT SANA KAYO!!! POTA!!!!

  • rowena rivas

    gud nun po,wala po kc signal ung smart bro po nmin d2 sa marang rd. san mateo rizal pkiaus nman po,kc nkakaabala po sa mga customer nmin d2 sa cafe pki na lng ho slamat

  • kim

    ok lang yung connection sakin kaso yung ta3ng time out nakakainis!!!! walang silbi!,, nag babayad on time tapos ganun lang yung service?,, second contract namin to, nag sisisi tuloy ako kung bakit pa ako nag extend ng contract sa smartbro!!!,, hindi ako makapag laro 4months na ako d nakakapag laro, kahit games sa google chrome d ako makapag laro,,ta3333333

  • smartsucks

    SURAAAAAA magsara na kau

  • marvin

    ung IP canopy po dun mo malalaman kung ok pa ung nakukuha mong cignal…..

  • http://www.dars09.wordpress.com blaalalla

    noob pre madaling araw mo yata ginawa yan.. sa akin dn mabagal smart bro pero tuwing madaling araw umaabot ng 800kbps ung download speed.

    blaalallas last blog post..Change the world (pano na kaya?)

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