Globe Visibility Feedback
October 16th, 2006 | by ka edong |We like competition! That’s my first take on the entry of Globe in the service of mobile Internet access anytime anywhere.
Globe introduced Globe Visibility around two weeks ago. “The ultimate in mobile Internet”, “Mobile Broadbank with HSDPA”.
What gives? The Globe Visibility flyer says:
- Surf the internetn through different means – GPRS, EDGE 3G HSDPA, Wi-Fi, and Dial-up with over 270 Wiz Wi-Fi Hotspots.
- Top speeds of up to 1.4 megabits per second — 25 times faster than dial-up and 4 times faster than DSL (ka edong says: operative words are: “up to 1.4 megabits …”)
- Flat fee of P2,000/month
My friend Doley has been using Globe Visibility for a few weeks now. Doley says the service is good. Unlimited, consistent speeds, and he was even able to connect seamlessly while in a car cruising down EDSA.
But on another note, not all areas where there’s a Globe signal have a 3G signal. I’m sure the major cities in the Philippines have 3G, but the rural areas are less likely to have 3G and thus won’t have Globe Visibility coverage.
I believe this is why Globe is bundling their Globe Visibility with other internet connection services. So that their subscribers will have alternative ways to connect when Visibility isn’t available.
In all, this is good for competition as PLDT-Smart’s WeROAM was the only provider of similar service prior to Globe Visibility.
Links: Globe Visibility (http://www.betterthan3g.com), PLDT WeRoam
ka edong
Popularity: 5% [?]
44 Responses to “Globe Visibility Feedback”
By Sanjiv C. Escalante on Jan 30, 2007 | Reply
Please kelan kayo mag activate ng 3G dito sa Gonzaga, Cagayan para naman ung internet visivility ko na mobile connect maging mabilis na at kaya na apat na pc ko
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By Renato Manalang on May 11, 2007 | Reply
I subscribed to Globe’s Visibility service several days ago. My initial excitement died a sudden and brutal death when, horror of all horrors, I was getting timed out more times than I have ever experienced when I was using the legacy dial up technology from days of old.
The current performance of Visibility’s service is almost criminal when one would consider the enticing ads put out by Globe. The speed fluctuates so erratically that I got so disgusted. To think I was just a few meters under the very nose of one of Globe’s indoor 3G antennas in our office building (Tower One Ayala Triangle)
Potential subscribers, beware!
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By ka edong on May 14, 2007 | Reply
Thanks for feedback, Renato
A little more info:
I heard from a friend that it’s a pain in the bumbum to configure Globe Visibility for Macs and for laptops running on Windows Vista.
Globe Visibility works best daw with HP laptops running Windows XP.
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By Riz on May 23, 2007 | Reply
Yeah, you got it. Globe Visibility just won’t work with Vista. They said there’s a plugin (that will make it work with Vista) underway. But that was 2 months ago when he said that. I had to downgrade my Vista-enabled Laptop to XP. Real bummer.
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By ka edong on May 23, 2007 | Reply
bummer
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By Gregg S. Lloren on May 28, 2007 | Reply
Good thing I’m using a Mac. Now I have another reason not to get Globe Visibility.
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By Boy on Aug 27, 2007 | Reply
may promo ngayon ang smart broken at globe broadband na may kasama na mefinamic acid….Tayong mga subscriber hintayin nalang ang maayos ang service nila.
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By esti on Aug 27, 2007 | Reply
smart bro works with my vista (yung quickfix nila hindi lol) although i still hate vista.
contrary to the “smart broken” story mukhang isa ako sa lucky ones na kayang mag download ng large files at play ng online game all at the same time. kahit may ulan
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By ka edong on Aug 29, 2007 | Reply
Yup, we’re among the “lucky” and “noisy” ones.
Many of the noisy ones consider themselves “unlucky” and curse the world for it.
I bless the world because there’s such a technology that was made available (at a reasonably cheap price) across the entire country!
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By looknbcool on Mar 30, 2008 | Reply
gamit ko globe visibility sa pag reply dito, ang masasabi ko lang kabaligtaran lahat nd speed nila. mag isip ng mabuti kung mag subcribe.
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By eloy pancho on Apr 20, 2008 | Reply
gamit ko din globe visibility dito..it sucks!
BEWARE potential subscribers…unless you’re willing to use a 5kbps internet like me which takes up all your time..i am now looking for ways to unsubscribe..
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By ka edong on Apr 21, 2008 | Reply
Hope you find a way.
If the intention is clear, the mechanism will appear.
ka edong
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By shyder on Jun 16, 2008 | Reply
ok b ang globe visibility sa Valenzuela? Im planning to subscribe e. you know… kaylangan sa work e.
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By Mark on Jul 11, 2008 | Reply
The support of Globe sucks!. My company has a corporate account with them and we are having a hard time coordinating with them regarding our problems. We will be switching to SMART soon.
Napaka inconsistent ng mga customer service representative nila. Mga more than three weeks na eh ndi pa rin kami nagkakaayusan.
Tapos I was trying to get in touch with then through our account manager. May contact no. na binigay pero ndi namn nagwowork.
Grabe talaga ang experience ko dyan sa Globe na yan. I wont touch Globe again. Isipin mo Coroporate account na ito ha. Paano pa kaya yung personal subscription.
Kung yung connection naman. Sa quezon city mahina. Ndi mo na magamit mas mabagal pa sa dial up. Pati sa Marikina. Malakas lang talaga pag nasa Ayala ka. Sa kalye ha at ndi sa loob ng building.
Kung kukuha kayo ng visibility iconsider nyo yung hassle kapag nakapag sign up ka na for one year tapos ndi mo magamit dahil palpak ang customer service nila tapos hindi pa maganda ang performance.
Sana namn ayusin ng Globe ito. Grabe na kasi
hindi sila concerned sayo, concerned lang sila sa simula kapag magsisign up ka na. Pagkatapos nun wala na.
Anyone with similar experience?
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By vicarlob on Jul 31, 2008 | Reply
I have tested Gobe Visisbility in both Cubao & Malinta Valenzuela. I’ve got HSPDA signal. Wala naman akong naging problema.
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By chin on Aug 19, 2008 | Reply
Hi, anyone Visibility user from QC? Gusto ko po malamang kung ok ang connection nya particularly sa Proj8 or Congressional, QC. TNx
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By john on Aug 27, 2008 | Reply
kung bumili nlg kayo ng modem
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By john on Aug 27, 2008 | Reply
i think g visibility isn’t bad at all…it’s just depends on your purpose on using the internet…
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By wilma hernan on Sep 23, 2008 | Reply
hmnnn, bad bad bad globe visibility one year + na kami the fact na d2 pa kami situated sa cityland shaw tower sa likod lang ng EDSA shangrila mall & everyday nasa shangrila kami at thrice a week the least pumupunta kami ng shangri-la starbucks dala ang visibility hoping na makasagap ng conncetion -pasaway- pasaway talaga as in ang ginagawa ng connection na to. i cant imagine anong pasensya na tong ginagawa namin My…. MY… My.. !!! nang dahil sa contact… No! i wont recommend it talaga. kung may pang limang thumb pa ako pati na yun nakadown na rin..
Experience ko sa USA with globe worst talaga buti nalang may dala akong smart. SMART – - So far so good pati customer service!
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By ts on Sep 25, 2008 | Reply
I have been using Globe Visibility for 1 yr and 3 months, what a disappointing service. Very slow, very spotty, very moddy connection. Sometimes it is workinng… most of times I am below 1kbps (1000 bps). Wow my dial up is faster than Globe Visibility and I am paying 2000.oo php per month…..
Please don’t subscribe to Globe.
I have called their tech support and wow they seem to not know their product. I claimed for refund and they told me that I have to call another department to do that… what a bureaucratic system they have. Are they using 8080 computer? Or they are just so inefficient?
Then I asked what could be the problem and they told me that field support will check……… for how long?????????? I reported a complain two months back and I don’t have any updates yet…. I even called them almost every week and no update. What a very irresponsible company. They only need my money…not what I am paying for.
I ask if I can disconnect my service because they don’t meet our contract speed anyway. And they told me …NO……….. Why? Because they need your money……
So bottom line, don’t ever ever ever even think of getting this product nor Globe products. They just don’t care about their customers. What they care is only money….
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By bogart on Nov 23, 2008 | Reply
Globe visibility sucks!
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By eric on Nov 24, 2008 | Reply
thanks for the info ….. i was planning pa naman sana.. so what do u suggest .. i mean any suggestion …
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By johnny on Nov 29, 2008 | Reply
bumuli lang ako ng visibility kit then inapak apakan ko’t tinapon after maubos ang 300 load ko na di man lang ako umabot sa home page ng youtube.i felt betrayed,napakamahal pa naman ng kit na yun. When u speak of getting headaches and heart attack after buying internet services…..bumili kau ng globe visibility…..laking panloloko talaga!
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By darren on Dec 6, 2008 | Reply
Hi guys, can u help me with something.. ok what will you here when u call a globe visibility number that is currently active? I have my little brother snooping around with my visibility kit and im not in the philippine for 2 more months and i wanted to atleast know if he is using my visibility. so i think calling my prepaid visibility number would give me a clue if its active or not. a diffrent tone maybe or something else.. pls help me out, thanx
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By danzig on Dec 9, 2008 | Reply
Globe is the poorest of them all. Poor service, poor connection and poor CS. You felt being every time na gagamitin mo 3G nila (if ever na magagamit mo!!!) Napakabobo ng CS nila parang kang nagtanung sa walang utak. If ever na may complaint cguro dito mas maganda pa na sa National Telecommunications Commission magreport because of Globe irresponsibility… O kaya ke Ben Tulfo na lng para action agad. Hahaha…
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By odin2538 on Dec 21, 2008 | Reply
it all depends on the location. thats the problem with some people today. they dont evaluate their locations. kahit malakas ang signal sa lugar, kelangan din walang obstructions d ba. aus naman ung speed pag nasa labas me ng bahay, pero pag nasa loob na ako bagsak talaga speed. that goes to show you have to be aware of what you buy.
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By BRY on Dec 22, 2008 | Reply
To those who are suffering a very slow connection or timed out connection with your Globe Visibility plan, you are not alone! I have been experiencing this problem for three days now and counting. Until now no one can give me a definitive answer on why this is happening or what is causing this or what steps they are doing to remedy this. The best advice they can give me is to switch my Huawei E220 connection from HSPDA to GPRS, well that’s one great advice (NOT!). If I wanted to have a slow connection then I would have sticked with a dial-up or at best PLDT’s WeRoam. I do get an HSDPA connection which from their ads I should have a download speed of up to 1.4 Mbps, but sadly I don’t. What I get are error messages like “Page cannot be displayed, or “Timed Out”, or “website taking too long to respond.” In other words no data is being downloaded!
Another thing to note to those of you planning to switch or get a Visibility plan is that they don’t have a technical support hotline. They have people to answer your call but these people are not trained specifically to answer technical queries regarding their wireless data service. I salute these people for trying their best to give me an answer, but this is not what I expected from Globe. They charged everyone who avail of this service 2,000 pesos for installation fee without installing anything but they should at the very least spent that money to train people to assist us, Visibility subscribers.
I am publishing this to serve as a warning to those who are thinking of switching from their current fix wire broadband connection to Globe Visibility. Don’t do it just yet, basing it from my experience with Globe they still are not ready to support this type of service. If having an Internet connection is a necessity for you please veer away from getting this service, stick to fix wire broadband connection.
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By xXx on Dec 30, 2008 | Reply
Well smart broken also sucks the customer support sucks and all idiot they always ask you to unplug and disable LAN. and keep on saying from them your connection is okay also i have experienced my antenna was fucked but still customer service always says there’s no problem. to hell with smart broken customer support fuck you!!!
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By chiqui on Dec 31, 2008 | Reply
all of you are sucks! connections are defend on the location, area and the user! if you’re having problem right now then dont use it, if your having prob with the cs dont call cs. nothing happens if you call cs they’ll just laugh if you’re irate and saying bad things!sometimes put yourself to them! do that!
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By kat on Jan 13, 2009 | Reply
ok lang nmn ang globe prepaid. . .i ahd one na,ok lang nmn ang connection. . .
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By marlon on Feb 1, 2009 | Reply
now…im really confused of what i am really going to buy…smart ba or globe??..almost lahat ng comments masama sa both sides…anyone can help me with my decision?
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By ARILA on Feb 3, 2009 | Reply
I suggest, Don’t buy any of these kits Smart or Globe. The technology is just not there.. Kung bibili ka ng ganito.. gusto mo lang sumakit ang ulo mo. I suggest dont buy visibility or smart bro.
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By nelts on Mar 17, 2009 | Reply
Tired of your Globe Broadband connection…? Its about time to change your internet provider. I suggest you guys out there to choose SUN BROADBAND WIRELESS (SBW). Sun Broadband Wireless offers Unlimited Internet, with a Speed of up to 2mbps, P799/month, No Lock-in-Period, Very affordable and Very Handy. I also provide FREE DEMO to your house to see the actual speed of our internet which No Other internet company provides. For your Application, Inquiries and Free Demo you may reach me @ 09228455076
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By nelts on Mar 17, 2009 | Reply
Tired of your Smart Bro connection…? Its about time to change your internet provider. I suggest you guys out there to choose SUN BROADBAND WIRELESS (SBW). Sun Broadband Wireless offers Unlimited Internet, with a Speed of up to 2mbps, P799/month, No Lock-in-Period, Very affordable and Very Handy. I also provide FREE DEMO to your house to see the actual speed of our internet which No Other internet company provides. For your Application, Inquiries and Free Demo you may reach me @ 0922845507
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By Invisibility on Mar 21, 2009 | Reply
Want to ruin your day? Subscribe to Globe Visibility. It’s so bad you will start cursing the moment you experience the speed…if you can call 1kbps as speed. I have tried in Taguig, Laguna, Baguio and Cubao with similar horrible results.
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By Aldrine on May 1, 2009 | Reply
Haist nako..:-( I am also experiencing the same problem..Ang sakit sa dibdib..I am totally heartfully disappointed and disgusted about the globe visibility..Sayang yung money..ang mahal pa man..Akala ko kasi matumbasan ng globe services yung money ko..
Mga manloloko talaga…Curse Globe!!!
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By Lyong_Min on May 8, 2009 | Reply
For me Globe Tattoo works fine to others globe tattoo has a worst service. But it ends up to one thing, your location.
From my home at El Pueblo, Kingspoint Sudb. Bagbag Novaliches signal is always HSDPA. But using it in Muñoz area it always fall on GPRS only and connection is really slow……
SmartBro (prepaid)on the other hand is really slow at El Pueblo, Kingspoint Subd. Bagbag Novaliches. But haven’t tested this yet in Muñoz area.
I’ll try SUN Broadband next to check and finalize which I will subscribe on….. Because I’m using SUN on my mobile and its always on full signal at home.
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By izamu on May 19, 2009 | Reply
Bad experience here with Globe Visibility/Broadband. If it is dependent to location, then GLOBE SHOULD NOT ADVERTISE HIGH SPEED THROUGHOUT THE CAPITAL. I-SPECIFY NILA KUNG SAAN SILA MALAKAS OR WHATEVER. Poor customers are wasting a lot of money for their pathetic services. I’m getting FULL SIGNAL but do not receive almost any data at all. So atrocious!!
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By Excalibur on May 20, 2009 | Reply
Globe? YUCKKKS!!!!
Buti na lang may SMARTBRO ako…halos every 5-10 minutes nadi-disconnect ako…buti pa ang SMARTBRO kahit mabagal lang pero tuloy-tuloy…ganyan kami dito sa Bugasong, Antique…
Kung pwede pa lang isoli, isusoli ko sana ang globe TATTOO ko…
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By Lyong_Min on May 21, 2009 | Reply
Well, you can not blame Globe Smart, SUN on thier signal quality. Because there are lots of factor affecting thier service. Like weather condition, your distance to thier cell site, etc.
Just at advise to those havent’ applied or bought a wireless broadband. Test them first before geeting one. Test them all Globe, Smart, SUN wireless broadband kung saan kayo madalas pumunta o tumambay.
Then evaluate kung ano ang masmaganda para sa inyo. Just what I’ve done, hindi ako nagpadala sa mga advertisement nila about thier speed etc. Test it for your self before geeting one.
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By Lyong_Min on May 21, 2009 | Reply
For me I already subscribed to SUN broadband wireless since ito ang maganda sa mga area na madalas ako tumambay o pumunta. Pero tested SUN sa bahay ng mother in law ko sa Culiat walang signal hehehe…. Ok lang hindi naman ako madalas dun….
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By jettro747 on May 24, 2009 | Reply
I recommend globe, I have one, much faster esp. on downloads unlike smart hard to connect. Globe is much cheaper as P5/15min airtime unlike smart P10/30 min. you can even use pasaload from your cellphone or even your sim.
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By alexi on Aug 29, 2009 | Reply
DO NOT GET GLOBE SERVICES.
After three (3) long years from this blogger’s post…..
Globe visibility SERVICE still SUCKS! (from my almost half a year of using this thing) why?
Moody connection. Kung kelan kailangan ko ng connection dun WALA (shet) and yet my location is in the heart of commercial area of gil puyat-taft! (buset)
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By slipjan on Jan 5, 2010 | Reply
im from tigbauan,iloilo medyo malayo sa iloilo city using globe visibility i still get UMTS signal mabilis kaysa sa GPRS sulit ang bayad…pero merong araw na wala talagang signal…sana ma fix na nila yan!
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