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Smart Bro Quickfix Internet Connection Diagnosis

August 16th, 2007 | by edXcribe |

Hi this is Edwin otherwise known as Ka Edong on technobiography.

In this podcast, I’m going to talk about Smart Bro Quickfix.

Smart Bro Quickfix is an application that can be downloaded at the smart website; it’s a diagnostic application that you run when you’re having problems with your Smart Bro connection. It advertises a one button diagnosis so you will be able to check the internet connection of your Smart Bro. You’ll be able to check things like:

  • Latency
  • Trace route
  • Ping
  • Speed test

Smart Bro Quickfix

It also has the announcement and feedback modules so that you can communicate more easily with Smart Bro technical support. It also has some announcements where smart bro will be announcing new features, promos or bill payments schedule.




I’m downloading Smart Bro Quickfix right now. I haven’t been having any problems with SmartBro so I haven’t tried Quickfix but I like the idea. It’s a good idea for Smartbro to come up with this; it’s just a matter of whether it works and whether it works for the customers.

But it’s a good idea, it helps Smart Bro lessen the burden on all the many calls I’m sure they get from their customers. It’s also good for the customers -it lessens the stress of having to figure out what the problem is with the Smart Bro connection.

So try getting the Smart Bro Quickfix application. It’s a 6MB windows installer file that you will find at: http://www.smart.com.ph/smartbro

Check it out!

podcast permalink: Smart Bro Quickfix Interet…

EdXcribe

11 August 2007
Technobiography

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    1. 142 Responses to “Smart Bro Quickfix Internet Connection Diagnosis”

    2. By esti on Aug 21, 2007 | Reply

      doesn’t work in windows vista. maybe someone knows the programmers of the program? hehe (long shot)

      [Reply]

    3. By lorelie c. damian on Sep 4, 2007 | Reply

      Gud day!
      I just want to ask how to use this quick fix.
      Note : I already install this quick fix.
      Thanks

      [Reply]

    4. By ka edong on Sep 4, 2007 | Reply

      Try clicking the following …

      Start > Programs > SmartBro Quick fix

      [Reply]

    5. By marites varias on Sep 9, 2007 | Reply

      i justt want to know how to use the quick fix

      [Reply]

    6. By shellavalentin on Sep 10, 2007 | Reply

      how can i install quickfix to my computer?

      [Reply]

    7. By ka edong on Sep 13, 2007 | Reply

      download the setup file: http://www.smart.com.ph/smartbro/shared/resources/quickfix2.msi

      Double-click the installer then follow directions

      [Reply]

    8. By jaypee on Sep 15, 2007 | Reply

      my quickfix wont work because my dad 4got the username and password.. pls help me where can i get it back…

      just email me at terrymcginnis86@yahoo.com

      [Reply]

    9. By ka edong on Sep 16, 2007 | Reply

      call the smartbro hotline (6727288 or *1888 on your smart cellphone) and ask for your username, ask for reset of password.

      goodluck!
      ka edong

      [Reply]

    10. By Aeldrid on Sep 20, 2007 | Reply

      pwd bang mag add ng another pc sa smart bro? how to configured? thanks!

      [Reply]

    11. By Willem Fortuin on Sep 28, 2007 | Reply

      Where is the version for the OS of the future: Linux (present everywhere already today)….

      [Reply]

    12. By Macadamia on Oct 3, 2007 | Reply

      Good day!

      I am the developer of SmartBro’s QuickFix.

      you can forward comments/rooms for improvements to me at at_macph@yahoo.com.

      Currently, the software only runs for Windows 98 to Windows XP. As so date there are no Linux and Mac versions.

      Thanks.

      [Reply]

    13. By ka edong on Oct 3, 2007 | Reply

      thanks! that’s huge help putting your address.
      ka edong

      [Reply]

    14. By Macadamia on Oct 4, 2007 | Reply

      Hi there!
      I would like to inform you guys that QuickFix 2.1 is out.

      It produces a more detailed assessment if a problem is encountered.

      Thanks.

      Please uninstall your previous quickfix and install 2.1.

      [Reply]

    15. By angel on Oct 24, 2007 | Reply

      good for ma computer getting faster

      [Reply]

    16. By Xeyor da fool on Oct 30, 2007 | Reply

      paano ba toh?

      [Reply]

    17. By k on Oct 30, 2007 | Reply

      how do i download this..?

      [Reply]

    18. By ea_KillaDuH on Nov 4, 2007 | Reply

      ask ko lang po. pano maayos ung nadidisconnnect na internet connection ng smartbro namen.. sometimes kasi nasa kalagitnaan kana ng chatting then suppriselingy it began to be disconnect..the twopc monitor on my taskbar the light dissappearing nor blinking.then i do the restart or the plugin plugout situatuion, but aint able to be.wala d na makabalek sa connection.. how you may suggest for my problem

      [Reply]

    19. By pidodagreat on Nov 5, 2007 | Reply

      nyeehh..sabihin nio…walang kwenta ang smart bro..ang bagal talaga sobra..dami pa problems..
      endi naman talaga 384 kbps…yan..
      mag pldt myDSL na lang kau…

      [Reply]

    20. By borgieee on Nov 22, 2007 | Reply

      Tama kayo mga subscribers, kagaya ko agent pa naman di ako nagpakabit ng smartbroken na yan.Ang dami kung nabasa halos Mga Negative Comments about this broadband service.Kahit mga Clients ko wala pang 1 week ayon txt ng txt sa akin wala daw connection.As an agent alam ko lahat tungkol sa wireless internet or wireless networking.I do have my own wireless setup like as bridge…configuring the canopy settings, Ip dynamic Ip, router, sharing, etc etc. At ito mga SmartBroken…Nagshare kayong lahat sa isang server yun ang reason bumabagal yung connection nyo..lahat nang Pc users ngayon marunong ng magdownload.1 cellsite has 6 servers on it..kaso pag ikaw ay napunta sa server na doon marami ang user na mahilig mag download don ka mabubwisit.Kahit nga wired connection bumabagal pa naman, how much more if it is wireless tapus shared pa.1 server 384kbps lagay natin 20 users lang tapos 10 users doon mga mahilig mag download…hahahahaha.Ito ang sabi ni Smart 384kbps..yun ang speed advertized speed nila..hindi 384kbps per subscriber…384 pinaghatihati ninyo lahat ang server na may 384 bandwidth at isa pa walang CIR o commited Information Rate na binigay ni Smart..so pag downtime talagang down ang speed mo hanggang 2kbps.So dapat magbigay cla nang CIR kahit half of the advertzd sped nila pwedi na.If you want to have internet connection with CIR subscribe to smart corporate o enterprise edition 388kbps with CIR at email add at php 2,200 or 588kbps @ php6,200/months yun talagang may CIR at both has its own Dynamic IP, kagaya ng Bro na yan Static IP lang yan naka DHCP kasi shared bandwidth at connection.. Ano ? did you get my point?I hope malinaw lahat so if your planning to get 1 then accept the conditions.If you are an IT or a computer wizard make sure you know your canopy IP at saka Server IP para naman ma check mo always yung connection mo.

      [Reply]

    21. By `r|zaean on Nov 22, 2007 | Reply

      ano po ba ung canopy IP at tsaka server IP na nabanggit mo borgieee d2?

      [Reply]

    22. By ahm on Nov 26, 2007 | Reply

      free po b tong smart bro quickfix?

      [Reply]

    23. By anna on Nov 28, 2007 | Reply

      super hassle ang smartbro.tapusin ko nga lang contract ko tapos mag pldtdsl na lang ako

      [Reply]

    24. By koldoroy on Dec 12, 2007 | Reply

      ang hirap magconnect kahit anong oras!laging walang connection.ewn ko ba bkit dami pa din naloloko g smartbro….isa na kami dun.PANGIT TALAGA!

      [Reply]

    25. By sawa na sa broken connection on Dec 13, 2007 | Reply

      ay nako.. wala nmn magagawa ang quick fix na ito kung sakal man may problem na sa connection nyo. paggamit nyo nito at the end contact costumer rep. rin ang sasabihin… buti sana kung gumagawa agad ng action ang mga field eng. nila.. eh wala eh.. siguro sakakatawag ko sa kanila naka 10 service report number na ko na galing sa kanila… at ala parin nangyayari… tataposin ko nalng siguro contract ko dito.. din lipat iba nalng…

      [Reply]

    26. By tony on Dec 18, 2007 | Reply

      bkt ang bagal ng smart bro?nagsisisi aq kung bakit pa aq nagpakabit..ang bagal bagal lagi ng connection..kht anong oras ang bagal..

      [Reply]

    27. By tony on Dec 18, 2007 | Reply

      hello to ol smartbro subscriber..ganun b tlga ung smartbro?ang bagal ng connection?haaayyy nagsisisi aq kung bakit aq nag smartbto..dpat pla my dsl nlng..

      [Reply]

    28. By smartbokengurl on Dec 20, 2007 | Reply

      yup!!! I’m also 1 of the victim of this smart-”always” broken connection.All negative comments written in this forum are right!
      My OS is also vista hence this QUICKFIX bullshit don’t even works for me! Well 5 months more I’ll be free from this internet hell!

      [Reply]

    29. By esti on Dec 20, 2007 | Reply

      Macadamia: wow ngayon ko lang nabasa na may nagpost na developer ng quickfix.

      although di ko naman kelangan ang quickfix anytime soon (one of the lucky ones blessed with a working smart bro connection — may kasama pa ko sa pole na isa pang modem nung kapitbahay ko hehehehe).. kelan labas or may pag-asa ba na lumabas yung quickfix for vista?

      [Reply]

    30. By mike on Dec 24, 2007 | Reply

      i have quick fix but i forgot the user name and password pls help me smart bro!! michaelrey_0731@yahoo.com or .ph

      [Reply]

    31. By chuwariwap on Dec 27, 2007 | Reply

      LALO na ako!! hinde ako satisfied sa connection ng smartbro.. tapos late pa sila kung e update ur account.. kahit naka bayad kana. yun parin ang bill mo..tapusin ko nalang yung contract ko dito.. lilipat na ako sa kapuso.hirap talaga pag kapilya lang…masarap pag kapuso malakas na ang signal masarap pang ma mahal…get get aw!!!ate kuyah lipat na keo!! awwWW!!!

      [Reply]

    32. By rachelle on Dec 28, 2007 | Reply

      pde bang smart bro sa windows vista?

      [Reply]

    33. By jhabokis on Dec 30, 2007 | Reply

      ano dpt gawin ntn?
      eh my kontrata and smart?
      nagba2yad tyo ng gn2 connection ntn?
      bd3p nmn!!!

      [Reply]

    34. By maverick_711 on Jan 3, 2008 | Reply

      bakit po kaya nag e-error yung antena sa quick fix 2.1

      [Reply]

    35. By Pao on Jan 9, 2008 | Reply

      yung sa gumawa ng QuickFix, sana magawan mo ng paraan na yung winsock connection mo to smart will connect to 10.0.0.1 or 192.168.224.1 and perform a quick diagnostic of the account and the canopy.

      Kasi nagtataka ako, sinasabi ng quickfix software na hindi maka konek directly sa smart even if yung given ip ay na pping..

      Right now, for the first time, nag down ang smartBro ko, within a span of less than 1 month. Grabe, totoo pala na ang mga negative comments ay totoo pala. Worst comes to worst ipapa putol ko na ito within this week, habang covered pako ng 30day rebate..

      Masipag lang magpasok ng mga new installs ang smart, pero pag may account kana, BAHALA kana sa BUHAY mo. f**k tlga.

      [Reply]

    36. By zhairuz on Jan 10, 2008 | Reply

      Hi…
      I’m Dennis from pasig..ask q lng po why d n gumana ung quick fix q.. msnwsck.ocx po ung lumalabas n error…ng change lng nman aq ng auc..all user controll sa vista os q…

      [Reply]

    37. By ugat on Jan 13, 2008 | Reply

      disconnect nyo na ko sa smart bro nyo gago program nyo quick fix di gumagana. inutil

      [Reply]

    38. By dahilig007 on Jan 13, 2008 | Reply

      i just downloaded this Quickfix 2

      then suddenly while im Installing it
      it goes with the Dialogue box that says:

      Error Can’t find msimg32.dll >__

      [Reply]

    39. By logan on Jan 15, 2008 | Reply

      nadownload ko na quick fix kaso hindi naman gumgana sa pc ko.. nu ba dapat ko gawin?? hindi kasi ako satisfied sa connection ko ngaun ehh… guys pls help
      me.. tanx

      [Reply]

    40. By esti on Jan 16, 2008 | Reply

      Hi guys, try backreading some of the comments… may nagpost na developer daw sya ng quickfix. so malamang nababasa nya mga hinaing natin (kasi ako di rin nakakagamit ng quickfix — sayang sa promo nila dati).

      although hinay hinay lang ha.. being in the same profession as the developer hindi biro ang gumawa ng software. although sana nga gumagana sa vista. LAWL

      dun sa mga nag eerror na installations, etc. kung sa vista nag error talagang walang magagawa to fix it. (unless maglabas bago version ang smart: macadamia are you there yet?)

      wishing you all patience as long as edsa from kamuning to mantrade,

      esti, ang hayup na nabiyayaan ng smarter bro connection — along with the other users sa neighborhood (kita ko antenna nila hehehehe)

      [Reply]

    41. By Terry on Jan 18, 2008 | Reply

      sir, I have already installed the quickfix ,but the speedtest does’nt work,
      Does it have something to do with internet connection setup or on the windows update.

      [Reply]

    42. By ka edong on Jan 21, 2008 | Reply

      Hi Terry,
      try contacting the developer directly: at_macph@yahoo.com

      [Reply]

    43. By ley on Jan 21, 2008 | Reply

      2 weeks plang ako sa smartbro.. sa ning ung mabilis talaga.. pero habang tumatagal yata bumabgal, iniicp ko 2loy baka my probleme pc ko. pati sa YM.. soooooo…… bagaaaaaaal mgconnect. kainis.

      [Reply]

    44. By Terry on Jan 25, 2008 | Reply

      thanks for the response ka edong

      [Reply]

    45. By rampa on Jan 28, 2008 | Reply

      hay nako kahit saan ka mapunta ganito pa rin mga comments!Smartbro really nice if only you know how to tweak your canopy.

      [Reply]

    46. By KIOSKY on Jan 28, 2008 | Reply

      BWISIT TALAGA, I LEARNED A LOT TONIGHT!

      [Reply]

    47. By ayia on Feb 6, 2008 | Reply

      maro jud ning smartbro diay? bantog ra nga naa juy contract nga 1 year, kay daghan ang dili ganahan dayun human sa pipila ka adlaw. dayun no choice, kay di man ka ka unsubscribe kung di mahuman ang one year contract! giatay! maru jud!

      [Reply]

    48. By paopao9 on Feb 11, 2008 | Reply

      asar tong quickfix a. di ko na maregister. tama na pati ugn ref Id ko. amp

      broken na connection tlga. kalagitnaan lng laro ko dc ng dc asarrrrrrrrrrrrrrr
      lapit nko sa cellsite. i just thot id have a very good connection, un pla 2 weeks lng ok. aft nun. ayun na

      [Reply]

    49. By chaoz on Mar 3, 2008 | Reply

      smart bro f gud sa mga nagtitipid.. aaminin ko mhina nga ang smartbro.. pero dpt nung nagpakabit kau/ kung magpapakabit kau here are some checklist::
      1.(eto npakaimportante) be sure to inspect in ur area na my malapit na tower ng smart, kc wireless yan so aasa yan sa tower ng provider nia..
      2. f u want to reach 300+kbps conection in ur pc must be gud to..amd 3000+ ur higher/p4 2ghz or higher.. 512-1 gb of ram.. pra tlga mabilis din un programs n magagmit. khit mabilis ang conection kung mabagal ang pc wla din. mas ok pa ung mabilis ang pc na my mbgal na conection..
      3. pag mabagal tlga palit kau ng DSL wahahahaha…

      sa experience ko lng ang importante MALAPIT KAU SA TOWER NG SMART. kc ako ang smartbro ko ginagamit ko sa cafe 7 units pa… mga customer ko mhilig pa yan sa mga OL games.. pero cympre mhina to pg my mga youtube/or any downloads.. sa akin restrict ang mga sites na my mapapanood, downloads etc. so no problem ako sa smartbro ok nmn.. nsa diskarte lng yan,kc 384kbps mbilis nrin yan kung kya mong idiskarte. kc ako nkakapagDL pa ako habng naglalaro cla ng OL games no hustle..so un lng..check no. 1 pinakaimportante po yun… pero cympre ipapacut ko rin to pag nagdagdag na ako ng pc ko. d nia n kakayanin. ^_^ pero kong iisa lng po mo.. ok ang smartbro

      [Reply]

      eminem Reply:
      February 18th, 2010 at 9:00 pm

      eh!wala k pala eh!

      [Reply]

    50. By wombat on Mar 4, 2008 | Reply

      ka edong

      ask ko lang kung ano magandang broadband connection? right now we are using PLDT weroam in the office (3mbps), so far wala naman kaming naging problema kaya lang 1 PC lang ang nagagamit namin. In 2 weeks time magpaparenovate kami ng clinic and gusto ng boss ko magkaron ng internet access all 5 PC’s in the office pero ayaw nya yung WEROAM. Ano po or saan po kaya magandang magsubscribe?

      Thanks for your help!!! ;)

      [Reply]

    51. By ka edong on Mar 4, 2008 | Reply

      Hi Wombat,

      Here’s a tip. Ask your neighbors what their internet connection is and if they’re happy with the connection.
      Ibig sabihin, kung Smart Bro sila at may 5PCs silang connected (for example), at satisfactory naman ang connection nila, chances are, you will have a satisfactory internet connection too.

      If your neighbor’s connection is Bayantel DSL or PLDT DSL, find out from them if they’re happy with the connection and the service.

      Goodluck!

      ka edong

      [Reply]

    52. By wombat on Mar 5, 2008 | Reply

      ok sir,,,thanks! ;) (hello to your cute bro- eric!)

      [Reply]

    53. By sylar on Mar 5, 2008 | Reply

      cool lang kayo mga tol.. smartbro (ken) user din ako halos isang taon na. Sa tignin ko depende lang sa lugar yan. Tama nga na hindi porket 384kbps ang inaadvertise nila yun din ang makukuha mo. That is the maximum bandwith na kaya nilang ibigay para sa plan na php999.00 yun po yun. Dito sa pampanga wala akong problema sa smartbro (ken) im using their plan 999 internet connection pero nakakakuha ako ng 1.5mbps. Well, depende lang talaga sa lugar. Kaya kung nakakarinig kayo na pangit na ang service ng smart sa inyo?? eh bakit pa kayo magpapakabit.

      Matalino ang nagtatanong!

      speedtest proof –> http://www.speedtest.net/result/222312716.png

      [Reply]

    54. By Siony Delima on Mar 20, 2008 | Reply

      101 039 0884 this is my ”Refference number”..i want my connection back laging na lang wait 24 hours !!! ano ba to…!! fully paid na ako hanggang ngayon 4 days wala pareng connection…dami ninyo palusot and then yung number ninyo hindi avaiable!!

      [Reply]

    55. By BURAOT NA on Apr 1, 2008 | Reply

      victim daw ako ng piracy at hindi genuine ang microsoft ko. lagi me ganun message sa screen ko. makakatulong ba saken ang quickfix na to? imbyerna n koh

      [Reply]

    56. By Macadamia on Apr 9, 2008 | Reply

      if you have problems with quick fix please go to

      http://www.smartbro.com/

      para masagot ko yung mga tanong ninyo

      thanks.

      [Reply]

    57. By roland on Apr 24, 2008 | Reply

      mabagal talaga ang smartbro

      [Reply]

    58. By mike on May 11, 2008 | Reply

      peste na smartbro 1wik na intermetent connection ko monitoring p din ginagawa nila ano ba yan.kakaayos lang nila base station nila 3days shutdown ala internet after 2weeks intermetent n nmn ang connection ko.wala tlga smartbro elats badtrip sana di na lang ako ngpakabit

      [Reply]

    59. By irene on May 16, 2008 | Reply

      smartbro gamit ko, wala pic sa friendster, pano e2, mahina kita pgganito pk ayos naman kc un kabila pldt dsl gamit, kawawa naman ako db?

      [Reply]

    60. By irene on May 16, 2008 | Reply

      pk fix un friendster ko ala pics eh, smartbro gamit ko pls…………….

      [Reply]

    61. By Arman on May 16, 2008 | Reply

      Ganyan din nangyari sa PC ko, nawawala mga pictures sa Friendster, kala ko error sa friendster, tapos ilang araw ng ganun kaya naisip kong i-try ikabit ung internet connection ko sa old PC ko, at ayun mayron nman pictures sa friendster, so ang lumabas na problem ay ang computer, maybe infected ng virus, kaya format me ung new PC ko at ayun, mayron na ulit pictures sa friendster…

      [Reply]

    62. By weng on May 17, 2008 | Reply

      grabe talaga yan smartbro!!nakaka ilang tawag n ako sa hotline wala pa rin!!pangit ang serbisyo ang galing nmn maningil!!yan n lang ang ginagawa ko araw araw,ang tumawag sa hotline!!PESTE talaga!!magnanakaw kau!!

      [Reply]

    63. By anni cruz on May 22, 2008 | Reply

      am a smart-bro plug it user,this is bec. wla p available internet line sa place namin.problema,di ako makapag-voice chat sa asawa ko na nasa abroad.kya nga ako apply internet para sa bhay na lang ako chat tapos ayaw naman.laptop acer 5750 gamit ko.pls help

      [Reply]

    64. By anni cruz on May 22, 2008 | Reply

      i don’t mind paying 20 pesos/hour in excess of the 40 hours free ng package.ang importante sa akin is mkapag voice chat ng maayos bec. yun n nga lang ang libangan ng asawa ko sa abroad at kaya niya ako binilhan ng laptop tapos di ko din pala magagamit.mag internet shop din pala ako.anybody who could help me please………thank you

      [Reply]

    65. By marawi smartbro on May 30, 2008 | Reply

      kunwari nahack daw ang marawi smart bro, pero ang mga contractor pala ang mismong sumisira.

      sina nono at jun lucman po ang sumisira sa smart bro marawi. para malaman nyo.

      [Reply]

    66. By marawi smartbro on May 30, 2008 | Reply

      visit nyo http://www.marawi.info/blog

      mga taga smart mismo sumisira. jun lucman at nono lomondot.

      [Reply]

    67. By fely on May 30, 2008 | Reply

      ano po ba ang fax number para mkapg fax nang resibo for reconnection?
      thanx and more pppowwer and success of the business…

      [Reply]

    68. By Noah on Jun 10, 2008 | Reply

      Dapat pangalang “Smart BROKEN” because it is always………all together now, “BROKEN!” The smart way.

      [Reply]

    69. By bong on Jun 14, 2008 | Reply

      can anybody help me signing in yahoo messenger, the problem is that “messenger encountered connection problem” but im connected in internet. need some advise.

      [Reply]

    70. By marvin on Jul 9, 2008 | Reply

      ung IP canopy po dun mo malalaman kung ok pa ung nakukuha mong cignal…..

      [Reply]

    71. By kate on Jul 19, 2008 | Reply

      pano malalaman ang service reference number and account number?bagong install p lng smart bro ko.reply please

      [Reply]

    72. By ka edong on Jul 22, 2008 | Reply

      see you receipts or your smart bro monthly bill. naka-sulat duon.

      try mo rin i-dial ang *1888 fromyour smart cellphone to inquire sa smart bro customer support.

      [Reply]

    73. By solution2008progess on Aug 6, 2008 | Reply

      try this one
      the solution for low speed
      internet connection here in the philippines

      http://rapidshare.com/files/135159125/your_answer.zip

      [Reply]

    74. By solution2008progess on Aug 6, 2008 | Reply

      anong nasa isip ko, mmm “Link”
      teka teka hindi lng yan
      meron nito, ito, at ito pa

      =http://rapidshare.com/files/135186166/uranswer.zip

      dahil hindi ko iniisip ang bagal
      there’s link

      tinatanggal na ang bagal
      and stop it from coming back

      so go on be free to download of anything
      with the link stop bagal from coming back

      [Reply]

    75. By solution2008progess on Aug 6, 2008 | Reply

      sensya n bebe ha nkk asar ksi ngaun e.. bgal ng broadband.. sapa hirap mkkonek at nag away p mama at papa ko knina muntik nnman me mdamay sa awayan e.. hays sensya na bebe ko ha.. pti kaw npag bubuntungan ko pa.. hlika hug n kta bebe ko labs u..

      [Reply]

    76. By Phil on Sep 5, 2008 | Reply

      I was directed to this site on the last page of my “Quick Start” in the notices section.
      It says to chack my account balance, log on to http://www.smart.com.ph/smartBro and register my account.
      I don”t see a place for doing that in this hodge-podge on stuff.
      So where does a person Register?

      [Reply]

    77. By Phil on Sep 5, 2008 | Reply

      Is 5kbs considered “broadband” in the RP?

      [Reply]

    78. By alvin on Sep 6, 2008 | Reply

      i have my quickfix installed. di ko ginagamit wla nmng kwenta e

      [Reply]

    79. By alvin on Sep 6, 2008 | Reply

      na detect ng quick fix na may problem sa antenna tpos nag visit cla 3 times. naayos ba ang antenna? wla nmn clang ginawa

      [Reply]

    80. By alvin on Sep 7, 2008 | Reply

      madaya talaga ang smart, binabawasan nla ang bandwith parang meralco. syempre monkey business is monkey business. see i used to have atleast 300~380kbps during the first week of my re-connection(di kc ako nagbayad batrip ako kaya na disconnect) tpos nun minimun ko 22kbps~50kbps nlng ano un?maganda ba yta dial up di pa npuputol.nagmimilagro ang smart pati contractor nila.

      [Reply]

    81. By blaalalla on Oct 11, 2008 | Reply

      noob pre madaling araw mo yata ginawa yan.. sa akin dn mabagal smart bro pero tuwing madaling araw umaabot ng 800kbps ung download speed.

      blaalallas last blog post..Change the world (pano na kaya?)

      [Reply]

    82. By jason on Oct 29, 2008 | Reply

      hi

      [Reply]

    83. By josa on Dec 14, 2008 | Reply

      ang bgaL nman ng net ng smart bro prepaid kit… taz Lging nag La-Log.. tapos pg ppsok aq s ym q.. tgaL bago q mka sing in… ano ba yan.. kaLa q b mbiLis??? panget ng performance ng net nio… pdeng auzn???? nkaka dissapoint ee… stabLe nman kc ung network d2 smin…

      [Reply]

    84. By Ansari Macataman on Dec 14, 2008 | Reply

      last week pa ikinabit ang smartbro ko. pwde ko pa ba ito i pa disconnect dahil covered pa ito ng 30 days rebate? pls advise me if pwde pa. thanks

      [Reply]

    85. By Ansari Macataman on Dec 20, 2008 | Reply

      pwde pa

      [Reply]

    86. By ansari macataman on Dec 20, 2008 | Reply

      kaka inis talaga ang smart bro ko… ang bagal. nd pa nag 1 month. pwede pa ba ito i pa disconnect? pls advice me.

      [Reply]

    87. By smartbroken on Jan 1, 2009 | Reply

      This poor tool won’t help you diagnose any problem. They’re Internet service is the worst I’ve ever seen so far…

      [Reply]

    88. By mario boro on Jan 20, 2009 | Reply

      To the maker of quickfix, pede bigay mo sakin tips panu i override yung redirection ng smartbro? nakabayad na ako yun nga lang down yung site ng smartbro para activate ko sana account ko.

      [Reply]

    89. By leander on Feb 9, 2009 | Reply

      pwede ba sa 4 pc’s ung smart bro prepaid kit?

      [Reply]

    90. By littick on Feb 23, 2009 | Reply

      amf w8 me i will file a case

      [Reply]

    91. By rey rollorata on Feb 26, 2009 | Reply

      Hello:

      I’m rey from Cebu. Gusto ko lang malaman kung compatible ba ang smartbro para sa nintendo wii? Kahit anong try ko auto assing cya ng ip o magmanual ako sa console ko, ayaw pa rin kumonek. Maron bang problema and console ko? Ano ang kakailanganin ko para magamit ko ang wii to browse the internet using smartbro?
      Pls. reply to this email: skyboy_ph@yahoo.com.

      [Reply]

    92. By rachel on Mar 2, 2009 | Reply

      I applied for smart bro and after 5 days some people came to install my smartbro thing… but how come they say that they cant get signal so i cant have it installed.. 6 of my neighbours … nearby neighbours.. as in door next to my house can get signal.. gee…
      thanks..

      [Reply]

    93. By jack on Mar 27, 2009 | Reply

      hello i just want to ask why my laptop turns to bluescreen everytime i used my smartbro? this is the first time i encounter this kind of problem iv been using my laptop for two years now and with different network. it is only now that problem occured. can anybody help me about this…… thanks in advance…..

      [Reply]

    94. By Lei on Apr 14, 2009 | Reply

      ano b toh??? kapag connected sa laptop, nag-fu-function siya…pero pag i-kinonnect sa computer sa desk, nde n siya gumagana..nag-reredirect n lang sa website nila! Bakit b? Wala naman akong overdue na fees, lahat n ata paid na…nde n tuloy magamit yung computer ng mga kapatid ko, kaya tuloy nakikisingit sila sa laptop. Tulong please!!!

      [Reply]

      miel Reply:
      October 6th, 2009 at 10:26 am

      nareredirect sa smartbro portal?try mo po isupply yung hinihingi nila na details, service reference number and account number. naexperience ko na po yan dati, i called their helpdesk at ang sabi sa akin malamang daw nagclear daw ako ng internet history (na true). parang irereset daw sya.

      [Reply]

    95. By Lei on Apr 14, 2009 | Reply

      one more…nakaka-help b ang quickfix para nde ka pabalik-balik n lang sa redirection??? Lagi n lng…akala tuloy namin..disconnected na kami! Nde naman pla!! Kapag gustong i-contact…out of reach lagi or busy n lang palagi…hayy

      [Reply]

    96. By bryan on Apr 19, 2009 | Reply

      taena! alang hiyang smart bro.. 30 ft na nga antena namin ang bagal pa rin at putol putol pa..sayang lang bayad namin hay naku!!!! nkaharap ako sa laptop ng isang araw ng ala man lang nagawa kasi putol putol nga koneksyon.. tapos dami palusot pg tnatawagan sa hotline.. bt d nlang kya nila puntahan d2 sa bahay ng makita nila problema.. care for your customers and subscribers pra mgakrun naman kami ng gana mgbayad sa nyo!!!!!

      [Reply]

    97. By bryan on Apr 19, 2009 | Reply

      taena! alang hiyang smart bro.. 30 ft na nga antena namin ang bagal pa rin at putol putol pa..sayang lang bayad namin hay naku!!!! nkaharap ako sa laptop ng isang araw ng ala man lang nagawa kasi putol putol nga koneksyon.. tapos dami palusot pg tnatawagan sa hotline.. bt d nlang kya nila puntahan d2 sa bahay ng makita nila problema.. care for your customers and subscribers pra mgakrun naman kami ng gana mgbayad sa nyo!!!!!

      [Reply]

    98. By Macadamia on Apr 21, 2009 | Reply

      I have just read the comments above if you are experiencing problems why not tell the following:

      1) Where you are located
      2) What time you are using the net
      3) What were you doing
      *Just saying that you ISP is bad is not informative at all. Put more information because you might not know who will be passing by and will be reading your posts. And who knows one of passer bys might be able to help you in your problems.

      [Reply]

    99. By Macadamia on Apr 21, 2009 | Reply

      Simple basic thing to remember when using any ISP:

      1) There are certain times called “peak hours” ALL ISP have and if you happen to use your ISP during this time then you should expect slow connection since many people are being served at the same time.

      2) Downloading while browsing or while playing an online game WILL SURELY slow down your internet speed.

      [Reply]

    100. By Macadamia on Apr 21, 2009 | Reply

      Before getting ANY the service of an ISP:

      1) Survey around your area and check what internet services your neighbors use and ask them of the performance.

      2) Check for Blogs and net reviews the ISP service you are about to get. But, when reading blog you must consider the good and the bad and assess. This will also help you prepare for the worst experience.

      3) Talk to a ISP provider and ask the following:
      – what are the after sales support available?
      – what are the problems being encountered by your customers? (this one is usually shunned but if they do answer you will know that your ISP is honest enough to warn you that their service is not perfect and if you are lucky enough the ISP will already tell you the available options on how to cope with such problems.)
      – what are the options available if you want to stop the service prior to the contract’s end?
      – are there rebates?
      * it is important not be afraid to ask questions because if you ask early you can avoid possible problems in the future

      4) Do not get an ISP because of the promo!
      Choosing an ISP because of a promo might lead to an informed decision to get an ISP service.

      5) If an ISP is the only available in your area, do not immediately get it. try to consider 1-4. Look for other options, specially if the ISP that is available in your area has been reviewed as a poor service provider. Otherwise, brace yourself for the worst scenario.

      [Reply]

    101. By Macadamia on Apr 21, 2009 | Reply

      The key to getting a good ISP or any product for that matter is making yourself knowledgeable about the ISP or product. It is ALWAYS the consumers’ task to inform ourselves about a product before purchasing a product.

      It is easy to nag and complain in the end but have we considered assessing whether we made an informed choice by knowing the product before we chose to use the product?

      [Reply]

    102. By Macadamia on Apr 21, 2009 | Reply

      I too had nagged about smartbro before…
      It has its good and bad points…
      I do experience slow net once and a while but i dont complain because i made an informed choice…

      Aside from that, i am the one making QuickSolutions (formerly known as QuickFix)and trying to understand what are the problems that clients experience and id like to make the tool that will try to alleviate the problems encountered… going through blogs really is a tough task… reading people nag about no connection and slow connection really is frustrating me too… I want to know how the problem occurred so i can assess properly where the problem could have started and probably provide a solution… unfortunately, most of the blogs that i have run through are pure rants to voice out discontent and anger…
      i was hoping people would try to share a more detailed narrative of their experiences so people can understand more and possibly provide better solutions…

      [Reply]

    103. By ka edong on Apr 21, 2009 | Reply

      Hi Macadamia,

      Thanks for sharing. I share similar perspectives as you.

      Be kind to yourself, kapatid, smile.
      We do what we can to help.
      And it’s up to people if they want to be helped.

      ka edong

      [Reply]

    104. By Macadamia on Apr 21, 2009 | Reply

      How ironic, i ended up nagging too.
      Hahahaha…

      I am just concerned that people just rant and sometimes its just too much and it kinda infectious.

      Not to mention, I just went through blogs and forums to read ISP experiences I ended up reading hate posts. LOL

      Thanks Ka Edong

      Mac

      [Reply]

    105. By Macadamia on Apr 21, 2009 | Reply

      @ Lei

      SmartBro has a new policy about pc to net connection. If your net connection was installed in a pc it cant be used for another pc. Before, this wasnt the case but this policy was put so people cant use stolen antennas and stolen accounts.

      I am not sure if this policy is implemented in all areas but I am sure this policy is now being implemeted.

      [Reply]

    106. By Michelle Ordonez on May 2, 2009 | Reply

      I’ve reported my connection problem twice already. This is regarding my smart bro wherein eveytime I would like to get online I always encountered a problem regarding the connection. Sometimes I can’t connect but most of the times I can connect but after a while it will be lost. It is always like that since my smart bro was installed a month ago.

      [Reply]

    107. By you-know-who on May 29, 2009 | Reply

      i think the problem having slow connection might be the location. else
      try to check the maintenance of your computer. might be the PC that needs attention.
      i can say this coz im not having any problem with my connection

      [Reply]

    108. By KYLE on Jun 6, 2009 | Reply

      mas lalo namana ako! amf. guys. anu ba magandang connection? taena d ako mkpaglaro ng maayus! always lags. bago pa naman ung pc namin. amf. ayusin niyo problema niyo smart bro!

      [Reply]

    109. By mary gilmar aaron on Jun 8, 2009 | Reply

      i have an internet cafe for 2 mos. now, my net is always timed out it takes 15 to 20 sec. to return then timed out again, my clients are complaining please help!ASAP

      [Reply]

    110. By mae on Jun 13, 2009 | Reply

      Thanks guys!
      buti nalang nabasa ko to… magpainstall sana ako ng smart bro…
      Sa pldt dsl na lang ako…

      again thanks guys

      [Reply]

    111. By nidz a. on Jun 30, 2009 | Reply

      gud day!i’m one of the subscriber of smartbro.at last nbigyan din ng action ng smartbro ang complain ko dahil ndisconnect kami.kylangan pb tlaga silang kulitin pra lang magawan nila ng paraan?

      [Reply]

    112. By kurama on Jul 7, 2009 | Reply

      3years na ako smartbro user wala padin pagbabago sa connection…sana namn maayos tong connection…ang hirap kaya…walang ym di din ako makapasok sa ibang site…

      [Reply]

    113. By marie on Jul 13, 2009 | Reply

      Since nagpakabit aq ng smartbro DIYOS ko everyweek walangggggggggggggggggggg connection! NAKAKABUWISIT!!!!!!!!!!! Kaya nga nagpalagay ng internet sa bahay para nd na pupunta sa mga internetcafe dahil siksikan at mabaho……. everyday pa naman kami nag YYM ng husband ko……… Now teach me how to activ8 itong QUIKFIX na sinasabi nyo……… DAHIL SUPER BAGAL NG INTERNET NYO……….

      [Reply]

    114. By Miharbi B. Malug on Aug 2, 2009 | Reply

      Kindly find for us the Quick Fix softwares intended for internet and if possible a software which we can utilized to make our processing faster without such hindrances from source of websites.

      [Reply]

    115. By reyben@yahoo.com on Aug 4, 2009 | Reply

      ang bagal ng internet ng smart bro grabe ayusin naman ninyo ang serbesyo ninyo sa mga subscriber mahiya naman!!! nagbabayad kami ng on time tapos ganyan kayo anubayan!!! sayang lang ang binabayad namin sa inyo!!! pagganyan kayo lilipat na kami sa globe!!! kaya ayusin naman ninyo….

      [Reply]

    116. By reyben@yahoo.com on Aug 4, 2009 | Reply

      smartbro ayusin naman ninyo ang serbesyo ninyo!!!nagbabayad kami ng buwan buwan!!! mahiya naman kayo sa mga smartbro subscriber!!! pag di ninyo inayus lilipat na kami sa globe tandaan ninyo yan!!! sayang lang ang binabayad namin sa inyo!!!

      [Reply]

    117. By ave on Aug 4, 2009 | Reply

      HOY ANU B I2NG SERBISYO NG SMARTBRO, TANG-INA!! NKKPAGSISI NA NKPAGPAKABIT P KMI S INYO. SANA NAG GLOBE N LANG KMI! ANU BA!!! AYUSIN NYO NETWORK… TANG-INANG BAGAL… EXAMS WEEK NG MGA BTA, GRABE NID N NID NMIN INTERNT NW PERO WLANG SILBI… IPPACUT N NMIN SMARTBRO KHIT NKCONTRATA KMI, MASAKIT KZ S LOOB MAGBYAD NG GANYAN SERBISYO NYO…

      [Reply]

    118. By ilovepink22 on Aug 23, 2009 | Reply

      kakainstall ko lang ng windiws vista… nawawala ung connection… bakit ganun???? and pakiupadate naman ung mabills…. and 1 year na ako bakit di nyo pa binabago ung contarata,,,, actually gusto ko na tapusin….

      [Reply]

    119. By ilovepink on Aug 23, 2009 | Reply

      kakainstall ko lang ng vista… tapos nawawala ung connection… bakit ganun? nung xp pa gamit ko medyo ok pa ung connection… at pwede pakiupdate ng bills… (p*ta, bago ko mapost tong comment na to nawalan pa ako ng connection, it shows your service! wlangya!)

      [Reply]

    120. By greyzame on Sep 27, 2009 | Reply

      Guyz, we all have the same PROBS with ds SMARTBRO, i’m IT Support of DepEd in SAMAR. Talagang mabubwesit ka sa signal ng SMARTBRO. at di lang yun minsan nawawala ka pa sa portal,at mas worst kung di agad bumalik within that day ang connections mo, so pano na mga REPORTS of the OFFICE just like me i’m holding DepEd talgang buwesit ang SMART kya advice ko sa inyo mg GLOBE nlang taung lhat…mag pa DISCONNECT na kayo sa SMART. Kaya ako ngaun nawalan na ako ng tinik sa lalamunan ko. dahil GLOBE na ako.

      [Reply]

    121. By captain_timetravel on Oct 1, 2009 | Reply

      ano bayan lokohan yata sa smart nagbabayad kami ng 1000 kada buwan pero mas mabilis pa internet ng dial up. dinadaya nyo ang mga costumers nyo kung ganyan lang din. sa totoo lang pwede kau kasuhan ng breach of contract pati false advertising at misleading the public. paranf pagong ang internet nyo. namimis ko tuloy ung dial up ko. dahil sa inyo nalate ako ng pag lologin sa lasalle kung kaya nagkanda lecheleche ung schedule ng clases ko pati na fine tuloy dahil sa late enrollment. dapat sa inyo pa imbestigahan at pa demanda nag sasama ninyo. niloloko nyo kami.

      [Reply]

    122. By Yanyan from butaun on Oct 3, 2009 | Reply

      wui smart bro! bakit ganun? Sa lola ko yung linya na okay pa bat nung naputul ang linya nila dahil hindi naka bayad…paglipas ng ilang weeks naka bayad na sila at binalik na ang internet….peru merun nang problema palaging nawawala ang internet nila or signal…naka connect cya peru walang internet…
      At d2 naman sa aming bahay merun din kaming Smartbro…Naputulan kami dahil sa trabahante ninyo hindi kami binigyan ng bills kaya hindi namin nalaman na tingbayad na pala..dun naputulan kami…peru nag bayad kami at binalik na ang linya peru natulad kami sa lola ko ang singnal sira!…connected cya 10.0 Mbs ang speed peru walang internet ang i try to ping ang nakasulat ay request time-out bat ganun? AYUSIN NYO NAMAN YANG TRABAHO NYO! KAYO NAMAN SANA ANG NUMBER 1 RECOMMENDED D2 SA PINAS!!!!!!

      [Reply]

    123. By JEMM on Oct 14, 2009 | Reply

      PUTANGINANG SMART YAN NAPAKAGAGOO BAKET UNG CONNECTION NAMEN NAWAWALA LAGI NG 8AM TAPOS BABALIK LANG PAGKA TULUGAN NA WALANG HIYA HALOS D NA MAGAMET EH…BUONG ARAW WALA PUTANGINA PAGKAGISING MU SA UMAGA WALA NA UNG INTERNET HANGGANG GABI NA WALA PREN PUTANGINA KAU SMART KAU NAPAKABAGAL NA NGA NG INTERNET NIO LAGI PA WALA PUTANGINAA KAU HA ISA LANG TAWAG SA INYO MGA GAGO MABILIS LANG KAU PAGKA MANININGIL NA KAU MGA MUKHANG PERA MGA CRIMINAL MAGNANAKAW BURAOT MGA GAGO

      [Reply]

    124. By andy on Oct 23, 2009 | Reply

      ?????is it true that smartbro has locked all accounts now ..so you can only get internet access to one computer…..as i have tried my new laptop and it says that my account has been locked…thanks

      [Reply]

      rachelle Reply:
      January 7th, 2010 at 7:30 pm

      AKO DIN….ISANG COMPUTER KO LANG nagwowork ang smartbro…datirati hindi naman ganito…kung may bago silang patakaran, dapat nagpaalam nam lang sila sa mga consumers…

      [Reply]

    125. By desmon on Oct 23, 2009 | Reply

      hoi!!!! ayaw mainstall ng quickfix!!! anak ng tinapa!!!! ung canopy ko pa hnd ko na ma-open bwiset na smart bro!!!! wag nyo disable canopy ko!!!!

      [Reply]

    126. By janice on Nov 6, 2009 | Reply

      paano mag pa transfer location

      [Reply]

    127. By Eden on Nov 11, 2009 | Reply

      Sobrang bagal ng smartbro may patalastas pa sa tv nakakagulat ang download speed!!!
      pero dito samin sa Imus,Cavite 0.10Mbps and download speed nyan.

      bilis pa ma-ubos ng load!!!

      puro pangako “AAYUSIN!! AAYUSIN AAYUSIN!!”
      KRUKK PWEW!!

      [Reply]

    128. By vhong on Dec 2, 2009 | Reply

      to SMARTBRO i just want u to inform that my internet connection has already fix in 20 secs. thanks…

      [Reply]

    129. By vhong on Dec 2, 2009 | Reply

      hey… its me again why i can’t install a QUICK FIX. and most of windows i want to open and look the SERVERS NOT FOUND. PLEASE FIX IT

      [Reply]

    130. By nort on Dec 3, 2009 | Reply

      mmm…interesting…

      [Reply]

    131. By beyondberry on Dec 13, 2009 | Reply

      hi. nde ako makaconnect sa wi fi. knonnect ko sa router tus bgla ako niredirect sa smartbro page. tus sbe your service reference number has been locked. wat does “locked” mean? pero pag dinerecho ko naman sa laptop nagco2nnect ako sa net, pero pag wi fi ayaw.help pls

      [Reply]

    132. By Globe on Jan 4, 2010 | Reply

      This one sucks. Not helpful. Don’t bother downloading.

      [Reply]

    133. By marie on Jan 9, 2010 | Reply

      i hate smart bro too. as in bwicit talaga. napakaunreliable ng service. laging na ddc. eh trabaho ko pa naman over the internet at kailangan ng stable net connection. lagi ako nahihighblood dahil dito.

      [Reply]

    134. By Donel on Jan 14, 2010 | Reply

      Hi! BAKIT BIGLANG BUMAGAL ANG CONNECTION? INAABOT AKO NG 1 HOUR BAGO MAGBUKAS MGA MAILS KO! PLEASE AYUSIN NYO NAMAN ITO… NAGBABAYAD NAMAN KMI NG TAMA…
      Donel´s last blog ..How Pinoys Use Mobile and Online Apps My ComLuv Profile

      [Reply]

    135. By f*ckusmartbroshareit on Jan 16, 2010 | Reply

      dont u dare try dis f*ck*ng h*ll thing — > smart bro share it

      [Reply]

    136. By William still on Jan 27, 2010 | Reply

      How about checking out your equipment on the tower. In wet weather every time a truck goes down the highway it disconnects. It a real pain in the bum having to clear my screen and restart my browser again each time it disconnects.
      Dry weather and no trucks its brilliant. Bit for the last week it has been absolute crap. Reckon you should pay US to use it.
      Looks like a typical Philippine thing of take the money and to hell with the customer to me.

      [Reply]

    137. By eljun on Feb 1, 2010 | Reply

      Hello fuh I just installed Smartbro Quickfix 2.1 a minute earlier and I’m having problem on registering or activating my account.

      I believe I provided the correct information but still I’m receiving this message after sending “Server Unreachable” then it comes “server timeout please try again later”? I can’t even use the software.

      I have had problem on my bro connection since last day when it almost impossible to connect to the internet, It always displayed “Request Timeout”. And it connects again after a few hours and giving a 4k MS?? wtf..

      [Reply]

    138. By euri on Feb 20, 2010 | Reply

      then.. its happening again… i’m at camarin caloocan area.. even the smart plug in’s have a prob.. OMG!!! even DSL wahhhh… grabehh you should limit only the subscribers in a certain area.. the CSR told me that my connection is not directly connected to me… i’m not that techy pero you should be consistent with your old subscribers… di n nga ako ngrereklamo sa bilis (este sa bagal) ng connection nyo miske may time n sobrang bagal ng connection. pero un na didisconnect ako sa isang Online game radomnly ay iba n un… hassle n ito di n maganda ang nangyayari d2… may iba p me option para maayos to? globe suck also but i haven’t tried the SUN… hope you can do something about this matter ASAP.. thanks

      [Reply]

    139. By che on Mar 2, 2010 | Reply

      jaz wnt 2 know where to get the portal username and password…thank u and more power.

      [Reply]

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